This profile has been claimed by the business owner or representative.
The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
The Mass. Ave corridor of Downtown Indianapolis – and more specifically the Bottleworks District. The team of Clancy’s Hospitality, Executive Chef Andrew Popp, and Indianapolis renowned design firm, Phanomen Design, have created The Fountain Room – A place that not only elevates what already has been done, but evolves the American Supper Club for the more modern diner.
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Great food yet again. Service was on point as usual and was a great way to spend New Year’s Eve. That said the host stand is staffed with the nastiest humans. Never a warm hello, their was a time limit for new years which was fine but we weren’t being slow and got the nastiest looks from the head host. We went as fast as our waiter served us. You really gotta fix that cause it’s the start and end of your experience.
Business response:
Hi, Opentable. Thank you for taking the time to submit a review, we really appreciate it! I will be sure to speak to our host team on giving a smile, warm greeting and saying goodbye properly to our guests, Please don't hesitate to reach out to me at Blake@clancyshospitality.com if I can ever help in any way. We take your concerns seriously and want to be one of the best restaurants in Indy! -Blake, Owner
Overall the experience was almost perfect! A few slip ups in the operational side (steaks were served with no steak knives) are easily rectified. The location is wonderful, ambiance fabulous, and the food was above average to excellent. I would encourage management to work on their operational details to be certain the experience is delivered to perfection is the one thing that kept our review a 4 and not a 5. We will be back though! For New Years Eve, everybody was very pleasant and relaxed. Staff was very attentive.
Business response:
Hi, JoelW. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you!
We had reservations and they gave us a time limit of 1.5 hours to finish and leave. I thought that was a little aggressive especially when we spent a lot of money on dinner and drinks and being New Year’s Eve. Granted it was a party of three but I feel like the time limit was unacceptable and rude if we were continuing drinks etc and spending money. Food was great but the time limit was a little disturbing
Business response:
Hey Summer, Thanks for the feedback. We did that on NYE only. I'm not sure we will do it again after a couple other reviews stated the same thing. I appreciate it and we hope to see you again to earn the last 2 stars. - Blake, Owner
We had reservations and they gave us a time limit of 1.5 hours to finish and leave. I thought that was a little aggressive especially when we spent a lot of money on dinner and drinks and being New Year’s Eve. Granted it was a party of three but I feel like the time limit was unacceptable and rude if we were continuing drinks etc and spending money. Food was great but the time limit was a little disturbing
Business response:
Hey Summer, Thanks for the feedback. We did that on NYE only. I'm not sure we will do it again after a couple other reviews stated the same thing. I appreciate it and we hope to see you again to earn the last 2 stars. - Blake, Owner
delicious food. nice environment. well organized for NYE
Business response:
Hi, Dinenye. These words go a long way, it motivates us to work even harder, thank you for the review! Appreciate you joining us for NYE! - Blake, Owner
Service was awesome but food was just average for the type of restaurant. I ordered my steak medium and it came out more well done than even medium well. Overall I would say our experience was just okay.
Business response:
We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at info@thefountainroom.com, we want to know more! -Chris, GM
Took my sister from Denver out and wowed her with brunch!! Service was impeccable and the food was interesting and delish!!!! Such a great day!!!
Business response:
Hi, Opentable. Thank you for taking the time to submit a review, we really appreciate it! Glad we made your experience enjoyable! - Blake, Owner
Seems expensive for lunch
Business response:
Hey Tom, Thanks for the feedback. We do offer some sandwiches and salads which are cheaper options. Our new brunch has some price conscious items too - Blake, Owner
Delicious food and service.
Business response:
Hi, Tabithaj. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you! We appreciate the rating! - Blake
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.7 star rating with 2,052 reviews.
When is The Fountain Room open?
The Fountain Room is closed now. It will open at 4:00 p.m.