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The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
It’s a beautiful restaurant but I will point out a few things. We had a lengthy wait time although we had reservations. They don’t really have space for customers to wait besides a small couch in the corner. A gentleman who worked there came and sat down as two of my friends in heels stood around. I thought that was rude. At first we thought he was a customer as well until we saw him go behind the host counter and look at the screen. Our waiter Elijah was friendly and knowledgeable but seemed overwhelmed. After placing order... read more
Business response:
We appreciate your feedback, AmberJ. We apologize for the lengthy wait time and the lack of waiting space. We will address these issues to ensure a better experience for our customers. We're glad you found our waiter friendly and knowledgeable. We understand your frustration with the wait to place your dinner order and apologize for any inconvenience caused. We appreciate your compliments on our ambience. Thank you for your review, and we hope to serve you better in the future.
We live in the neighborhood and walk to Fountain. Consistently comfortable vibe. Service is professional and attentive. The Prime Rib sandwich has to be the best in the City.
Business response:
Thank you for your kind words and positive feedback! We're thrilled to hear that you enjoy the comfortable vibe and professional service at The Fountain Room. Our Prime Rib sandwich is indeed a crowd favorite, and we're glad it lived up to your expectations. We appreciate your support as a local customer, and we look forward to serving you again soon!
We had a great night with family and friends. After getting married at the Bottleworks Hotel the staff at the Fountain Room made our reception dinner very special and catered to us (the bride and groom) and our guests. We even received a card signed by the staff. Thank you!!!
Business response:
Thank you so much for your kind words and for choosing The Fountain Room for your reception dinner! We're thrilled to hear that you had a great night with your loved ones and that our staff made it extra special for you and your guests. We appreciate your feedback and hope to have the pleasure of serving you again in the future.
The foods are overall amazing. The service is a little bit disappointing. Did not ask how we want our drink to be prepared. Did not take out our plate on time or give us a new set of utensils when I set it aside to a very obvious location. The kitchen server was really helpful and provided us a new set of utensils. We enjoyed all of our foods. Just a shame that the service is not as nearly as the quality as the foods.
Business response:
We appreciate your feedback and apologize for the disappointing service you experienced. We will address these issues with our staff to ensure better communication and attentiveness in the future. Thank you for highlighting the helpfulness of our kitchen server and for enjoying our delicious food. We hope to have the opportunity to serve you again and provide a more enjoyable overall experience.
Sides mediocre. Macaroni and cheese too much liquid like water. Didn’t cling to noodles. Tomatoes probably added to liquid and don’t belong in macaroni and cheese anyway. Added lobster to it and maybe less than a tablespoon. Not worth the upcharge. We had 2 different desserts; both bad. Steak was good. 1-2 ounces of short rib not sufficient for an entree.
Business response:
We apologize for the disappointing experience you had at The Fountain Room. We appreciate your feedback regarding the sides and desserts, and we will take it into consideration to improve our offerings. We're glad to hear that you enjoyed the steak. We apologize if the portion size of the short rib was not to your satisfaction. Thank you for bringing these issues to our attention. If you have any further concerns, please feel free to contact us at (463) 238-3800.
Our Anniversary dinner. We will go there again. I commented to my wife that it wasn't the most romantic atmosphere, but that was because of the open floor plan. There are darker, quieter places to go eat, but the Fountain Room will not disappoint. Everything was very nice. The food is excellent. The service is excellent. Our waitress was very friendly and accommodating. The meal was well paced, too.
Business response:
Thank you for your positive review, Andrew! We appreciate your feedback and are glad to hear that you enjoyed your anniversary dinner at The Fountain Room. We understand that the open floor plan may not provide the most romantic atmosphere, but we strive to make up for it with excellent food, service, and a friendly staff. We hope to see you again soon!
Great atmosphere. Food and craft cocktails great and service was excellent
Business response:
Thank you for your kind words! We're thrilled to hear that you enjoyed the atmosphere, food, and craft cocktails at The Fountain Room. Our team takes pride in delivering excellent service, and we're glad that we met your expectations. We hope to welcome you back soon!
We did the devour menu and it was delicious! We will be back!
Business response:
Thank you for your review, EmilyG! We're thrilled to hear that you enjoyed our devour menu. We look forward to welcoming you back to The Fountain Room soon!
Steak and Scallops were outstanding. Waiter was very good and knowledgeable.
Business response:
Thank you for your positive review, Mike! We're thrilled to hear that you enjoyed our outstanding Steak and Scallops. We pride ourselves on providing knowledgeable and attentive service. We appreciate your feedback and hope to see you again soon at The Fountain Room.
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.5 star rating with 4,086 reviews.
When is The Fountain Room open?
The Fountain Room is closed now. It will open tomorrow at 4:00 p.m.