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The Glass Truck
- Glass & Mirrors
- Carrollton, TX
About this business
Location details
1510 Randolph St., suite 508., Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
These guys are the worst…… They were terrible at returning any kind of calls or emails. Set three different appointments and never showed up for any of them. Rarely do I see Services this bad.
Business response:
Thank you for sharing your thoughts, Michael. We'd love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at .
Read many good reviews about this company, so I went ahead and have them replace five glass panes. Unfortunately, in less than a month, they all began to sweat/show signs of condensation. Initially, I was told that they would be replaced and then they wanted to charge me $50 per window to replace them even though they had just installed them. The initial individual sent out to inspect the windows indicated that they had another company making the glass for them, and that could possibly be the reason why these ones wer... read more
Business response:
Thank you for sharing your thoughts, Rey. We'd love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at .
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No one ever came! I scheduled a consultation appointment online. 3 days later they got back with me and told me that date doesn’t work, and wanted to schedule 4 days later at 11 am. I said I had to work at 11am and the appointment needs to be after 3:30. So they replied back what about 3pm? We eventually settled on 3:45. The morning of the appointment I received a phone call from Devin Phipps asking if he could come out in the morning instead. I said no, and we agreed. Well at 3:45 Devin did not show up. He didn’t even call!... read more
Business response:
We appreciate your feedback, Rachel. If you would like to discuss your experience further, don't hesitate to reach out to us at (972) 810-0275 or customerservice@theglasstruck.com. We would love the opportunity to resolve any issues.
Came out to give me a quote for three cracked glasses, technician gustavo told me that they will just change out the glass since the frames are all good. I agreed and he said he will send me a quote no later then tomorrow. One week later and no quote or call. I called and spoke to Amanda who said she will follow up. When she called me back she told me they won’t be doing my windows because it wasn’t safe to do. When i asked why it wasn’t safe she said because of my windows frames. I told her the tech inspected the frames and... read more
Business response:
Thank you for sharing your thoughts, Nate. We'd love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at .
Frequently asked questions about The Glass Truck
How is The Glass Truck rated?
The Glass Truck has a 4.7 star rating with 404 reviews.
When is The Glass Truck open?
The Glass Truck is closed now. It will open tomorrow at 8:00 a.m.