This profile has been claimed by the business owner or representative.
15403 Morris Bridge Rd., Thonotosassa, FL, 33592, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 7:00 p.m. | |
| Tue | 07:00 a.m. to 7:00 p.m. | |
| Wed | 07:00 a.m. to 7:00 p.m. | |
| Thu | 07:00 a.m. to 7:00 p.m. | |
| Fri | 07:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 4:00 p.m. | |
| Sun | 09:00 a.m. to 4:00 p.m. |
Roxy loves The Lodge! She wags her tail as soon as we pull into the parking lot. The staff is caring and attentive to the pets’ needs. Highly recommended!
The staff is very friendly and always takes great care of our dogs, whether they are being groomed or being boarded. We love being able to watch them on the doggy cam while we are away!! Highly recommend The Lodge!
I last-minute boarded my dogs there over Thanksgiving weekend (I know, I'm THAT client) and they managed to squeeze my dogs in and provided the BEST service possible. My dogs are all on different diets and need special attention due to being food aggressive and they were handled extremely well! I would highly recommend this place! The staff and management team know exactly how a boarding facility should be run.
Great place for all your pets. Dogs enjoy the pool area and the courtyards. The cats have their own condos, which is really nice too. Staff is wondeful with both animals and humans.
Love the staff and my puppy has and awesome experience everyday!!!!
I’m devastated by what happened to my dog at The Lodge at New Tampa on 07/23/2025. During what should have been a safe stay at daycare, my dog was viciously attacked by another dog that was there for boarding. The injuries my dog sustained were severe and have required extensive veterinary care. What makes this situation even worse is the complete lack of accountability. The owners of the attacking dog have not apologized nor has the facility, and shockingly, the facility is still allowing that dog to return. This is unacce... read more
Business response:
Thank you for sharing your experience. We want to start by saying again how truly sorry we are for what happened during O'Mallie's day at daycare. This was an unfortunate and unexpected incident, and we completely understand how upsetting it has been. As soon as the situation happened, we acted quickly and coordinated with you and our partnering emergency clinic to make sure he received prompt medical care. Your pet’s safety is always our top priority, and we remain committed to doing everything we can to prevent incidents l... read more
Stacy was excellent and exceptional with the small dogs but the woman working there on Friday, March 17th was horrible. She pushed dogs away that were seeking affection and reassurance. She spent the entire time on her phone, basically leaving the dogs unattended.
Business response:
Wanda, thank you so much for expressing your concerns. I am sorry to hear that Maizie's day on Friday did not meet your expectations. While our daycare attendants are permitted phones to take pictures and send updates it should not distract them from the pups under their care. I will review this with all daycare staff to ensure this does not happen again. Please don't hesitate to reach out with any further concerns at 813-986-2226.
The Lodge has a 4.3 star rating with 624 reviews.
The Lodge is open now. It will close at 7:00 p.m.