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The Mattress Factory

4.9

About this business

Location details

2000 Clements Bridge Rd, Deptford Township, NJ, 08096, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.91,026 reviews
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Donna P.'s profile image
Donna P. 
5 years ago

We appreciate the customer service and fair price. The folks at Mattress Factory did a great job and made the mattress buying experience seamless. We will refer others! thanks! 

Business response:

Thank you Donna for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Mike & Pat C.'s profile image
Mike & Pat C. 
5 years ago

Great service, thorough explanations about products 

Business response:

Thank you Mike & Pat. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

James R.'s profile image
James R. 
5 years ago

Very helpful staff quick and painless shopping experience 

Business response:

Hi James, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Nikki P.'s profile image
Nikki P. 
5 years ago

Great service and very knowledgeable 

Business response:

Hi Nikki, I am glad you had a good experience in our Deptford showroom. Thank you for taking the time to write a review. Have a great weekend and enjoy your new mattress! Sincerely Chris Conway President The Family Owned Mattress Factory  

Kevin B.'s profile image
Kevin B. 
5 years ago

Friendly and knowledgeable. I had a good experience there. Would recommend to others. 

Business response:

Hi Kevin, Thank you for your purchase and the recommendation we really appreciate it. I hope you enjoy your new mattress for years to come. Have a great weekend! Sincerely, Chris Conway President The Family Owned Mattress Factory  

Chuck F.'s profile image
Chuck F. 
2 years ago

I purchased a Thermapedic mattress from Mattress Factory in Deptford, NJ, in September 2022.. The salesman raved about the mattress and emphasized that the sides were reinforced. While writing up the order, he said that there was a delivery charge of $69 to be paid to the delivery driver ."in cash". I thought this was unusual, but complied. Within 3 weeks from the delivery date, the sides of the mattress where I would sit to get into bed, put my socks on, etc. was sinking and not returning to it's original form. I rotated ... read more

Business response:

Hi, Chuck. Thank you for providing your feedback and letting us know about the problem. As a Family Business we really do go above and beyond for our customers so please give me a call at 856-853-1990 and I will be happy to help. Or email me at sales@themattressfactoryinc.com I look forward to helping you. Sincerely, Mark Leotta Vice President Customer Relations The Mattress Factory  

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 1,026 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open at 10:00 a.m.