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The Mattress Factory

4.9

About this business

Location details

2000 Clements Bridge Rd, Deptford Township, NJ, 08096, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.91,026 reviews
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ANGELO G.'s profile image
ANGELO G. 
4 years ago

No pressure sales tactics. Listened to what our needs were and offered excellent suggestions. Overall a very pleasant shopping and purchase experience. 

Business response:

Hi Angelo, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

RON D.'s profile image
RON D. 
4 years ago

Mike was great, informative, professional, very helpful and respectful. Years ago I dealt with one of the owners, Mark I believe, I came back because of how I was treated back then. I even referred others to Mattress Factory because of it. Thanks. 

Business response:

Thank you Ron for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Helen O.'s profile image
Helen O. 
4 years ago

Excellent sales person 

Business response:

Thank you Helen. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Michael C.'s profile image
Michael C. 
4 years ago

No pressure and very informative. 

Business response:

Hi Michael, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Reginald W.'s profile image
Reginald W. 
4 years ago

Fantastic experience at Mattress Factory! Professional, kind and experienced salesmen. Delivery was exceptional, the delivery men even took out the bucket trash along with the mattress garbage. Highly recommended! 

Business response:

Hi Reginald, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Kyle T.'s profile image
Kyle T. 
4 years ago

The team was very nice and personal. Obviously their job was to sell you a mattress but did not come off pushy. We were shopping for a queen mattress for our daughter and they did not try to up sell and basically laid out our option and let us make the decision of ourselves. Will be back when it is time to replace our King mattress 

Business response:

Thank you Kyle for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Carol C.'s profile image
Carol C. 
4 years ago

Friendly store manager. Mattress delivered on time. 

Business response:

Thank you Carol. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

JustineCollins's profile image
JustineCollins 
4 years ago

We had a great experience! Ron was a knowledgeable salesperson we've been at your store before and we plan on coming back in the future. 

Business response:

Hi Justinecollins, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Reed M.'s profile image
Reed M. 
4 years ago

Great customer service and direction towards the mattress that was right for me. Very honest and helpful 

Business response:

Hi Reed, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 1,026 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open at 10:00 a.m.