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The Mattress Factory - Bensalem, PA

4.9
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About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

1440 Wells Dr, Bensalem, PA, 19020, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.9128 reviews
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Paul J P.'s profile image
Paul J P. 
on Birdeye

5 months ago

It was a pleasant experience. The sales person Jim showed us different mattresses so we were comfortable with him. 

Business response:

Hi Paul, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Kathleen K.'s profile image
Kathleen K. 
on Birdeye

2 years ago

Chris went over and above for us. He is very knowledgeable. Great customer service and really fast delivery. Thanks a lot Chris and The Mattress Factory. Kathleen and Mohamed Kouka 

Business response:

Hi Kathleen, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Scott G.'s profile image
Scott G. 
on Birdeye

2 years ago

Really superb experience! Sales clerk waited on us immediately upon entering. He was so very cordial and so thoroughly knowledgeable of the mattress products. Answered our questions so well. The mattresses are really good there too. Very comfortable and well made. And I was impressed with the modern features to make soft and firm beds cater to everyone, even a couple sharing the same bed with different preferences. The prices are also very reasonable too. So what a totally satisfying experience it was in every way! 

Business response:

Hi Scott, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Kate F.'s profile image
Kate F. 
on Birdeye

3 years ago

Our experience was great. We visited The Mattress Factory twice to make a decision. Both times, the staff was knowledgeable, helpful and professional. We did not feel pressured to buy or make a decision on the spot. 

Business response:

Thank you Kate. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Franklin H.'s profile image
Franklin H. 
on Birdeye

3 years ago

Our salesperson was very helpful to us . 

Business response:

Hi Franklin, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Charles S.'s profile image
Charles S. 
on Birdeye

3 years ago

Great experience. and price.... 

Business response:

Thank you Charles for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Tania B.'s profile image
Tania B. 
on Birdeye

3 years ago

I have to be quite honest the sales man was extremely nice and very helpful I love his knowledge especially when describing what type of mattress I was looking for as soon as I walked in. He was very pleasant, very kind. I will definitely be returning to that same location. And I will definitely be recommending this place to friends and family. 

Business response:

Hi Tania, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Larry M.'s profile image
Larry M. 
on Birdeye

3 years ago

Quick, courteous, professional, and the best price in town. 

Business response:

Thank you Larry for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Bill S.'s profile image
Bill S. 
on Birdeye

4 years ago

I previewed the mattress selections online. I went in with my where I was greeted by Jim Conway. My daughter and I told him what type of mattress she wanted. Jim walked us to 5 or 6 mattresses that he thought my daughter would like. 10 minutes later we had the mattress purchased and we took it home. We were probably there a total of 30 minutes. With Jim’s expertise help and service he made easy, affordable, and quick, because let’s be honest who wants hang out at a store for hours when they don’t have to. I also bought my ma... read more

Business response:

Hi Bill, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 128 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com