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The Mattress Factory

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About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

1440 Wells Dr, Bensalem, PA, 19020, United States

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Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.9128 reviews
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Linda B.'s profile image
Linda B. 
on Birdeye

4 years ago

Very helpful and knowledgeable. Easiest mattress shopping ever. Sales person was the best. He listened to what I needed and knew his products well. I saved a lot by purchasing a mattress from family owned mattress factory 

Business response:

Thank you Linda for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Jerin J.'s profile image
Jerin J. 
on Birdeye

4 years ago

It was the fastest purchase I have ever did in my life.i saw the matress fealt it and liked it . jim was very patient,answered all the questions,was a good experience as a whole 

Business response:

Thank you Jerin. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Elisabetta's profile image
on Birdeye

4 years ago

My experience at the Mattress Factory was above and beyond my expectations. I've been taken advantage of in previous experiences when it came to purchasing mattresses and I was rest assured by the prices that they were not just a bargain, but quality! I'm thankful for Chris Conway who was guiding me to making the right choice based on my preferences and I didn't feel pressured to making a decision. I felt the freedom from the pressure of a salesperson and the traditional pressure of them making a commission. I was satisfi... read more

Business response:

Hi Elisabetta, Thanks for coming to see us in Bensalem. It was a pleasure meeting you and helping you pick the right mattress. We will see you Friday with the new Beautyrest Pillow Top and when you’re ready for the other full mattresses come see me. If you need anything, please let me know. Have a great night and enjoy your new mattress! Sincerely Chris Conway President The Family Owned Mattress Factory  

Joe T.'s profile image
Joe T. 
on Birdeye

4 years ago

No pressure. Answered many questions to guide us. Jim and Chris were extremely courteous and helpful. 

Business response:

Hi Joe, Thanks for coming to see us in Bensalem it was a pleasure helping you and your wife. If you need anything, please let me know. We really enjoyed meeting you and tell your wife Piper says hello. You are all set for delivery this Monday. Have a great night and enjoy your new mattress! Sincerely Chris Conway President The Family Owned Mattress Factory  

Diane S.'s profile image
Diane S. 
on Birdeye

4 years ago

Wonderful experience!!!! Chris explained everything!!! I went to them because they are family owned and that is how I was treated!! Like family!!! 

Business response:

Hi Diane, It was a pleasure helping you today. As a family business we really appreciate your support and I know you will love the new BR Hybrid with the adjustable base. We will see you for delivery on Thursday. Have a great holiday weekend and let me know if you need anything! Sincerely Chris Conway President The Family Owned Mattress Factory  

Brianna B.'s profile image
Brianna B. 
on Birdeye

4 years ago

The staff and company as a whole is outstanding. They have your best interest at heart when trying to find the best fit for you. They made mattress shopping a fun, painless, and efficient process. I’ve gotten 3+ mattresses from them and they’re all just as good as the day I bought them. 

Business response:

Hi Brianna, thanks we really appreciate the support of your whole family. You guys feel like part of our family so if you need anything just let me know. Have a great weekend! Thanks, Chris  

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 128 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open tomorrow at 10:00 a.m. 

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