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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.923,301 reviews
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Brian C.'s profile image
Brian C. 

Verified by The Mortgage Firm, Inc.

3 years ago

Great experience because of the end result. Support should improve on requesting all documentation in the beginning of process. Aside from that It was a great experience. 

Douglas G.'s profile image
Douglas G. 

Verified by The Mortgage Firm, Inc.

3 years ago

Kevin handled the whole mortgage process with ease and professionalism. Easiest mortgage process by far out of the five others I have had over the past 25 years. 

Business response:

Dear Doug, Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an easy and professional experience working with our team at The Mortgage Firm. Providing exceptional service and making the mortgage process as smooth as possible for our clients is our top priority, and we are grateful for the opportunity to have worked with you. We appreciate your trust in us and look forward to being your go-to mortgage resource in the future. Best regards, Kevin and The Mortgage Firm Tea... read more

Juliana G.'s profile image
Juliana G. 

Verified by The Mortgage Firm, Inc.

3 years ago

Best communication and expertise we have ever encountered. Fast and reliable. 

Natasha F.'s profile image
Natasha F. 

Verified by The Mortgage Firm, Inc.

3 years ago

Pam was awesome! She had great communication. We had a lot of changes with our closing dates and details. Pam kept up with all the changes with no complaining. She was amazing and I’d refer her to anyone I know. 

Joseph A.'s profile image
Joseph A. 

Verified by The Mortgage Firm, Inc.

3 years ago

No hastle and easy communication 

Business response:

I'm so happy to hear that you had a smooth experience with our communication process, Joseph! Your positive feedback means a lot and it's wonderful to know that you were pleased with my work at The Mortgage Firm. Thank you for the 5-star rating! 

Kelly B.'s profile image
Kelly B. 

Verified by The Mortgage Firm, Inc.

3 years ago

ALWAYS AVAILABLE FOR MY QUESTIONS WITH VERY HELPFUL AND SPEEDY RESPONSE, KIND AND DIRECT DURING ALL COMMUNICATIONS. A TRULY POSITIVE EXPERIENCE. 

Barbara A L.'s profile image
Barbara A L. 

Verified by The Mortgage Firm, Inc.

3 years ago

Anne and her team are very knowledgeable in their field. They led us step-by-step through the process of applying for a mortgage. They were responsive to our inquiries. It is a daunting task buying a house and a huge financial commitment. We are happy we went with Family Mortgage where we worked with Anne and Lindsay. We would definitely refer family and friends to them. 

James Udischas J.'s profile image
James Udischas J. 

Verified by The Mortgage Firm, Inc.

3 years ago

This was the 1st house that I have purchased in a while. Kelly was always right there to answer all of my questions. She was wonderful to work with and will definitely call her when I purchase my next investment home! 

Business response:

You are the best!! Thank you Sunshine :) 

Alyssa L B.'s profile image
Alyssa L B. 

Verified by The Mortgage Firm, Inc.

3 years ago

Charles went above and beyond to reassure me during this stressful time that everything was going smoothly. He always was very responsive and resourceful when it came to working any numbers I had questions about! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 23,301 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open at 8:30 a.m.