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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.923,301 reviews
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James Casey W.'s profile image
James Casey W. 

Verified by The Mortgage Firm, Inc.

4 years ago

Kevin and his entire team made my first home buying experience a breeze. They were incredibly communicative well in advance of items needed and updates on the building process! Not only were they proactive in communication, but they were readily available to answer any questions along the way. I cannot thank Kevin enough for helping me purchase my first home. 

Laurita A.'s profile image
Laurita A. 

Verified by The Mortgage Firm, Inc.

4 years ago

Easy submission of documents. They kept me informed of progress and next steps. 

Gary Stephen G.'s profile image
Gary Stephen G. 

Verified by The Mortgage Firm, Inc.

4 years ago

The communication from the team was amazing. I knew that I could reach out any time and get a prompt response. They were prepared for every milestone that was coming, and that made the process a breeze. 

Business response:

Thanks so much Gary! I think we definitely worked well together on this one to make it happen smoothly. 

Penny C L.'s profile image
Penny C L. 

Verified by The Mortgage Firm, Inc.

4 years ago

Very responsive to questions and concerns. 

Michelle A.'s profile image
Michelle A. 

Verified by The Mortgage Firm, Inc.

4 years ago

Leidyana promptly answered my questions. She explained everything before sending me documentation to sign. I appreciated her guidance in explaining the interest rate and origination points. I would recommend her and the Mortgage Firm team to prospective buyers. 

Sophia W.'s profile image
Sophia W. 

Verified by The Mortgage Firm, Inc.

4 years ago

Working with Mary Trask was excellent Mary is a very good Loan Officer I am and always will be grateful to her, but I gave an ok because I believe collectively as a group there was not enough communication and feedback on what is going on or calling to update on what's needed and not doing things last minute, I continuously have to call to find out what's going on and then that's when I find out something is wrong or documents are needed. Remember your clients are very Important. 

David Saltares J.'s profile image
David Saltares J. 

Verified by The Mortgage Firm, Inc.

4 years ago

Ken and his team communicated with us during the whole process. This is our second property purchase with Ken and we will gladly work with Ken on a third in the future. 

Kevin Thomas B.'s profile image
Kevin Thomas B. 

Verified by The Mortgage Firm, Inc.

4 years ago

Dimah kept me in the loop every step of the way and worked hard to get my closing done as quickly as possible! The whole team worked hard and was great. 

Christopher S.'s profile image
Christopher S. 

Verified by The Mortgage Firm, Inc.

4 years ago

The experience start to finish was great and much easier than expected. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 23,301 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.