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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.923,301 reviews
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Taylor McKenzie A.'s profile image
Taylor McKenzie A. 

Verified by The Mortgage Firm, Inc.

4 years ago

Bobby and his team work great together providing excellent communication and ensuring all deadlines are met for a smooth closing!! Thanks for always making the process so much easier, great teamwork! 

Kristina L.'s profile image
Kristina L. 

Verified by The Mortgage Firm, Inc.

4 years ago

the customer service, the response time with communication, the explanation of the lending process, the efficiency in getting the loan to underwriting and approval 

Johnny Fayne N.'s profile image
Johnny Fayne N. 

Verified by The Mortgage Firm, Inc.

4 years ago

The level of service and professionalism 

Pierre Joseph N.'s profile image
Pierre Joseph N. 

Verified by The Mortgage Firm, Inc.

4 years ago

The timely and consistent communication helped us understand the home buying process without feeling overwhelmed. Any questions we had along the way were answered quickly and clearly. We always understood what step in the process we just completed, what was happening next, why it was happening, what we needed to do, and when we needed to do it. 

Business response:

Thank you so much for the positive feedback Pierre!! The team and I really enjoyed helping you and Rachel purchase your first place together. Congratulations!!! Enjoy your new home and I hope to see you soon and that I get to meet Remy one day. 

Rachel J C.'s profile image
Rachel J C. 

Verified by The Mortgage Firm, Inc.

4 years ago

Todd was incredibly helpful and communicative during the entire experience. He made this process go as smoothly as possible and kept us in the loop throughout. He was also just an all around nice guy and added several personal touches. 

Business response:

Thank you so much for the kind words Rachel!!! My team and I really enjoyed helping you and Pierre and it was so nice to meet you both for lunch before closing. Good luck with the move, pretty sure I'm out of town that weekend:-) Hope to see you soon. 

Diego Alberto R.'s profile image
Diego Alberto R. 

Verified by The Mortgage Firm, Inc.

4 years ago

It was a great experience due to many reasons: First, whenever there was a question or an issue we wanted to address during the loan process, Ken and his team were always readily available; and secondly, Ken and his team ensured that this whole experience was a seamless one that allowed us to close on our home in 30 days. Thank you Ken and everyone on your team for such a superb job! 

Joshua David P.'s profile image
Joshua David P. 

Verified by The Mortgage Firm, Inc.

4 years ago

Charley and her team were awesome! They were so thorough and really took time with us. 

Katherine B.'s profile image
Katherine B. 

Verified by The Mortgage Firm, Inc.

4 years ago

Jenny was great to work with and made the process less daunting. 

Lance T.'s profile image
Lance T. 

Verified by The Mortgage Firm, Inc.

4 years ago

Christine and the Sampson team at TMF made our home buying a seamless process. Christine was very communicative, friendly, and informative. She sincerely wanted to help us have a great experience and we did. I have used TMF 3 times: 2 home purchases and a refi. I recommend them to anyone. I trust them with one of the biggest decisions of buying a home ! They’re great! Thank you Christine and the Sampson team!! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 23,301 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.