The Mortgage Firm, Inc.

Aaron C S. 

Verified by The Mortgage Firm, Inc.

4 years ago

Jeff and the team had constant attention to the status and progress of the loan app. I never felt in the dark or behind in the process. Very pleasant staff interaction, also. 

Shweta Khandelwal S. 

Verified by The Mortgage Firm, Inc.

4 years ago

Since it was a jumbo loan, there were some challenges in getting the approval. Mark handled it very well and kept us all informed throughout the process. 

Paul Angelo R. 

Verified by The Mortgage Firm, Inc.

4 years ago

Attention to details. 

Tessa N D. 

Verified by The Mortgage Firm, Inc.

4 years ago

The customer service was exceptional. Most of my emails and messages were responded to immediately. I had many questions throughout the loan process and the team was patient and quick to answer them all. The costs and fees of the loan were also very clear and I felt confident in understanding our contract (something I had concerns about with other lenders). 

Richard R. 

Verified by The Mortgage Firm, Inc.

4 years ago

Very nice and professional. 

Sarah Mae H. 

Verified by The Mortgage Firm, Inc.

4 years ago

Todd was available at any time and made sure to walk me through everything and explain it all. He was truly supportive through the entire process, and made sure to just check in and make sure everything is going good. I couldn't recommend him enough. 

Daisy R. 

Verified by The Mortgage Firm, Inc.

4 years ago

You guys went out of your way to continually help us every step of the way and we are so grateful! 

Jessica D. 

Verified by The Mortgage Firm, Inc.

4 years ago

Great service, made process easy. 

Debra S A. 

Verified by The Mortgage Firm, Inc.

4 years ago

I felt like I had the support of my own personal team during the entire process. Thank you all so much!