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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.923,281 reviews
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Brian N.'s profile image
Brian N. 

Verified by The Mortgage Firm, Inc.

a year ago

Well established company with awesome people working for them 

Casey D.'s profile image
Casey D. 

Verified by The Mortgage Firm, Inc.

a year ago

Patrick and team were excellent at guiding us through the process they worked closely with our realtor but made sure we understood what was happening at each step of the process. Being responsive to email and text was also super helpful as sometimes it's hard to get away from work to make a phone call. 

Business response:

Thank you for your review, Casey. We hope you're enjoying your new home! 

Elizabeth R W.'s profile image
Elizabeth R W. 

Verified by The Mortgage Firm, Inc.

a year ago

Everything about my experience with Tim was outstanding. From my first interaction with Tim, I knew I was in good hands. Tim was patient and beyond kind. This man truly cares. I had to close on a house in South Carolina and transition to Florida. To say my closing in South Carolina did not go well is an understatement, but my entire home transition was saved by the outstanding assistance I received from Tim. He spent additional time with me throughout the process to make sure I had a clear understanding and that I was g... read more

Leigh Ann P.'s profile image
Leigh Ann P. 

Verified by The Mortgage Firm, Inc.

a year ago

The communication from Kate was fantastic. I felt like I was priority and truly felt like I was getting red carpet treatment. I loved the ease of the online portal and the text communication. 

William Kenneth M.'s profile image
William Kenneth M. 

Verified by The Mortgage Firm, Inc.

a year ago

Concentrated effort to close this deal. 

Business response:

Thanks so much Kenny!! I'm thrilled to hear you had a positive experience with us! It was a pleasure working with you as well. You had every document we requested back within minutes!!! I wish every client was just like you. Thank you for taking the time to leave a review and for the perfect rating! Looking forward to any future dealings we may have. - Donny Panasis 

Gordon Leslie B.'s profile image
Gordon Leslie B. 

Verified by The Mortgage Firm, Inc.

a year ago

Great communication ,very helpful and a pleasure to deal with .great experience .thank you all . 

Business response:

Gordon, Thank you so much for the 5 Star review! Our team strives daily to give the best service and its wonderful to know we hit the mark with you! Please let us know if we can be of assistance in the future. Thank you, The Family Mortgage Team 

Leon B.'s profile image
Leon B. 

Verified by The Mortgage Firm, Inc.

a year ago

Lots of support and anything else you needed. Friendly, professional, and efficient. 

Business response:

Thank you Leon for the kinds words! It was a pleasure working with you :) 

Daphnee Arielle S.'s profile image
Daphnee Arielle S. 

Verified by The Mortgage Firm, Inc.

a year ago

The team I worked with was punctual and very knowledgeable. I appreciated all of their assistance and willingness to work with me over the weekends. As a first time home buyer, they have made the closing process easy to manage. I would highly recommend The Mortgage Firm, especially for first time homebuyers. 

Business response:

Thank you so much!!!! You had a very long and windy road to get to the right home and close. You got there!!!! Enjoy the next chapter. Mike. 

Ronald A Davis J.'s profile image
Ronald A Davis J. 

Verified by The Mortgage Firm, Inc.

a year ago

Evan called me back after I left a message quickly, 2 others didn't. Once the process started he was on top of everything and made the process very smooth. He answered all questions and kept me informed. 

Business response:

Ronald, Thank you so much for your 5 star review! We are delighted to hear you had a great experience, It is our goal to make the process as smooth as possible. Please reach out if you may have any questions. :) 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 23,281 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.