.png)
This profile has been claimed by the business owner or representative.
The Mortgage Firm, Inc.
- Mortgage Lenders
- Altamonte Springs, FL
About this business
Location details
921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Anytime we needed something or had a question communication was handled well and done quickly! I value open communication very highly, so this made the experience wonderful!
Verified by The Mortgage Firm, Inc.
Katherine was absolutely phenomenal throughout this entire process. From the moment we stepped into her office, I felt an immediate sense of relief. She was incredibly knowledgeable and took the time to explain every detail to us, ensuring we understood each step. Her ability to address and alleviate all of our fears, worries, and doubts was truly remarkable. Katherine's professionalism, empathy, and dedication transformed what could have been a stressful experience into a smooth and reassuring journey. My only regret is tha... read more
Business response:
Hi Monique, I am truly touched by your kind words. I'm very happy to hear that you had a positive experience with us at The Mortgage Firm. It's always my goal to ensure my clients understand each step of the process and feel confident and at ease. Your satisfaction and peace of mind are my top priorities. I'm so glad that I could help alleviate your fears and uncertainties. It was a pleasure working with you, and I'm here if you ever need anything in the future. Please don't hesitate to reach out. Thanks again for taking ... read more
Verified by The Mortgage Firm, Inc.
Divyesh and his team were very quick throughout the whole process and made it possible to close on time. As first time home buyers, they made the process very smooth and easy. They also had the patience to explain things to us that we were unaware of and made things clear. I’m super pleased with my experience!
Business response:
Thank you, Antonella! I appreciate your feedback. Glad you har a great experience.
Verified by The Mortgage Firm, Inc.
Smooth , quick and as efficient as possible. Seamless flow, very friendly and understanding , most importantly treated us kindly and closed within promise time
Verified by The Mortgage Firm, Inc.
The team at Family Mortgage made buying a home easy. Their communication was always great. They help move the mortgage along quickly while still explaining everything. With their portal, they make it easy to sign documents fast. Overall it was a great experience for something that is normally stressful.
Business response:
Vincent, I'm really pleased to hear that you found the process of buying a home easy with our team. We take pride in providing excellent communication and efficient service to ensure a smooth mortgage process for our customers. I'm glad you found our portal convenient for signing documents quickly. We strive to make what can be a stressful process a great experience for our clients. Looking forward to assisting you in the future if needed, and thank you for your fantastic review!!
Verified by The Mortgage Firm, Inc.
Great communication. Always available to answer our questions.
Business response:
I'm thrilled to hear that you were satisfied with the level of communication and availability you experienced, Emmanuel. Your feedback means a lot to me. It was a pleasure assisting you at The Mortgage Firm and I'm here anytime you have further questions. Thank you for the full five-star rating!
Verified by The Mortgage Firm, Inc.
Kelly is very professional. She knows her craft. She goes above and beyond to make things look easy even when things look nearly impossible. She’s a 10 at what she does. I will definitely recommend her to anyone who is doing a real estate transaction. She just helped me secure my dream home… I got her on speed dial for my next transaction which will be an investment property.
Business response:
Thank you Junior for the kind words! We definitely jumped through some hoops! I couldn't have done it without you. Looking forward to helping purchase the investment property :)
Verified by The Mortgage Firm, Inc.
Very easy process, Tim and the team were always on point whenever I had a question
Verified by The Mortgage Firm, Inc.
closing was on time and simple
Business response:
Thank you, George, for your positive review!
Frequently asked questions about The Mortgage Firm, Inc.
How is The Mortgage Firm, Inc. rated?
The Mortgage Firm, Inc. has a 4.9 star rating with 23,281 reviews.
When is The Mortgage Firm, Inc. open?
The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.