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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.923,299 reviews
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Kathy Fay W.'s profile image
Kathy Fay W. 

Verified by The Mortgage Firm, Inc.

2 years ago

Professional courteous communication every step of the way 

Kathleen F S.'s profile image
Kathleen F S. 

Verified by The Mortgage Firm, Inc.

2 years ago

Quick response to questions we had. You and your team went the extra mile to walk us through the process. 

Mary J W.'s profile image
Mary J W. 

Verified by The Mortgage Firm, Inc.

2 years ago

Heather was very pleasant and helpful. 

Jeannette K.'s profile image
Jeannette K. 

Verified by The Mortgage Firm, Inc.

2 years ago

Rob Benson has a positive attitude and follows up with answers and information. He was always pleasant and extremely professional, he called us weekly checking in on us to make sure there wasn’t any problems and let us know where exactly we were in the process. Highly recommend him! 

Rocio Balbina Manriquez B.'s profile image
Rocio Balbina Manriquez B. 

Verified by The Mortgage Firm, Inc.

2 years ago

We had a great support from all the team. They were very quick responding and helped finding best options for insurance. The process is very user friendly and staff was always very friendly and accesible. 

Alexis Shonnie S.'s profile image
Alexis Shonnie S. 

Verified by The Mortgage Firm, Inc.

2 years ago

Mikes team really communicated with me and was quick 

Charles Tyler B.'s profile image
Charles Tyler B. 

Verified by The Mortgage Firm, Inc.

2 years ago

Rob and his team were patient and knowledgeable throughout the entire process. They worked swiftly to help me close early and I couldn’t be more grateful for their professionalism and support. 

Mary S Y.'s profile image
Mary S Y. 

Verified by The Mortgage Firm, Inc.

2 years ago

Great communication and ease of correspondence! There was the issue of the expected cost (closing) that was estimated to be no more than $2000, however was over $4,000 plus the money that came off of the selling price, and the $1,000 earnest fee. I understand it was an estimate. 

Business response:

I apologize for the misunderstanding. When speaking to your husband I asked if that was ok or if he would like the file to be restructured and go back to underwriting and close a day or so later and he decided to close ASAP. Again sorry. 

Paul Phillips H.'s profile image
Paul Phillips H. 

Verified by The Mortgage Firm, Inc.

2 years ago

Went fine. Thanks. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 23,299 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.