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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.949,835 reviews
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Nancy J.'s profile image
Nancy J. 

Verified by The Mortgage Firm, Inc.

6 months ago

Very helpful detail oriented 

Sheri B.'s profile image
Sheri B. 

Verified by The Mortgage Firm, Inc.

6 months ago

Evan made the entire process easy and stressfree. Evan and staff were always available amd mafe you feel like you were the only home owner buying a home 

Business response:

Sheri, Thank you for the 5 Star review! At Family Mortgage our goal is to always make the process easy and smooth for our clients! I'm thrilled to hear that you had a positive experience, and we were able to bring you to home base:). Please reach out with any future questions or needs you may have, and wishing all the best in your new home :) 

Travis R.'s profile image
Travis R. 

Verified by The Mortgage Firm, Inc.

6 months ago

Jennifer and her team made the home buying process effortless. As a first time buyer, I was anxious about securing the loan and overwhelmed with all of the information I had to absorb for a life -changing decision. But with Jennifer at the helm, everything was smooth sailing from day 1. Thank you Jennifer! 

Business response:

Travis, thank you for sharing your experience. I completely understand how daunting the home buying process can be, especially as a first-time buyer. I'm grateful to hear that I could help make it feel effortless and smooth for you. It means a lot to me that I could provide clarity and ease during such an important journey. If you have any more questions or need further assistance in the future, please feel free to reach out. Thank you for placing your trust in me at The Mortgage Firm! 

Dean G.'s profile image
Dean G. 

Verified by The Mortgage Firm, Inc.

6 months ago

Evan and his team made thevprocess seamless from start to finish A very different feel than dealing with major corporate companies Evan would make himself available even i the evenings to walk me through the process i would highly highly recommend Evan and his team to anyone looking for a mortgage and excellent service and communication 

Business response:

Dean, I truly appreciate your kind words and the 5-star rating. It means a lot to me that you found the process seamless compared to the corporate lenders out there. Im happy I could help you and it was my pleasure to be there in the evenings to help guide you through everything. If you have any future questions or need assistance, our team is here to help :) 

Samantha Jo T.'s profile image
Samantha Jo T. 

Verified by The Mortgage Firm, Inc.

6 months ago

You guys are truly off the charts! Exceeded my expectations! Always available for questions and quotes (even if spouses ask the same question 10 times lol). 

Business response:

Samantha, thank you for your kind words! I'm thrilled to hear that I could exceed your expectations and that you felt supported with all your questions and quotes. It's important to me that both you and your spouse feel informed and comfortable throughout the process, no matter how many times a question comes up. If there's anything else you need or want to discuss, I'm always here to help. I appreciate your trust in me at The Mortgage Firm! 

Sandra C.'s profile image
Sandra C. 

Verified by The Mortgage Firm, Inc.

6 months ago

Erik is very knowledgeable in everything we needed to close our mortgage. He explained everything in great length, making me feel comfortable. 

Stephen Joseph Marinak I.'s profile image
Stephen Joseph Marinak I. 

Verified by The Mortgage Firm, Inc.

6 months ago

Always availabe to take my call and answer questions and make us feel comfortable during process 

Business response:

It's wonderful to know that I could make you feel comfortable throughout the process, Stephen. Being available to answer your calls and questions is something I take seriously, and I'm glad it made a difference for you. Thank you for sharing your experience with me at The Mortgage Firm! 

Lydia Esther Rivera C.'s profile image
Lydia Esther Rivera C. 

Verified by The Mortgage Firm, Inc.

6 months ago

whole process was stressful in the beginning. it once went into your hands. Communication was great and I felt like we were getting somewhere. It was so much easier. Thank you very much for everything you've done for us. I can't begin to explain how we feel. This will be our home until we meet.our Lord our Lord Jesus Christ . for the spelling it won't let me erase. 

Business response:

I understand Lydia and thank you for your kind words. I am sorry that the bank you were using (before coming to us) made things stressful for you, but I am glad that we were able to assist you with your home purchase. Enjoy your new home! 

Benjamin Nieves M.'s profile image
Benjamin Nieves M. 

Verified by The Mortgage Firm, Inc.

6 months ago

Im very grateful for Mr Howard anf his staff make this process very professional and respectful! Very pleased! 

Business response:

We are grateful for terrific customers like you. Thank you for putting your trust in Butler Mortgage. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 49,835 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.