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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.949,835 reviews
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Damian W.'s profile image
Damian W. 

Verified by The Mortgage Firm, Inc.

6 months ago

Dhe did great very friendly 

Business response:

Thank you, Damian. I'm glad to hear that you found my approach friendly and that everything went well. If there's anything more I can do for you in the future, please feel free to get in touch. 

Caylee S.'s profile image
Caylee S. 

Verified by The Mortgage Firm, Inc.

6 months ago

Donna was so helpful, patient & informative. She talked us through the entire process and reduced our stress levels! I have already been recommending her to my friends. 

Business response:

It's wonderful to know that I could help make the process more manageable for you, Caylee. Your kind words about my patience and guidance are truly appreciated. I'm grateful for your recommendations to your friends as well; they mean a lot to me. Should you or your friends have any questions in the future, I'm here to assist. Thank you for your trust and the five-star review! 

Jessica C.'s profile image
Jessica C. 

Verified by The Mortgage Firm, Inc.

6 months ago

They are very professional, fast, and responsible! Thank you so much for making a dream come true! 

Chelsea Leah J.'s profile image
Chelsea Leah J. 

Verified by The Mortgage Firm, Inc.

6 months ago

Great to work with! 

Business response:

Thank you, Chelsea! I appreciate your kind words. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Your satisfaction means a lot to me. 

Victoria R P.'s profile image
Victoria R P. 

Verified by The Mortgage Firm, Inc.

6 months ago

I am a first time homebuyer. Jeff and his team were professional, patient, and informative. Would do buisiness agian. Would refer to family and friends. Thank you for assisting in the aquisition of my dream home. 

Rafael Manduley D.'s profile image
Rafael Manduley D. 

Verified by The Mortgage Firm, Inc.

6 months ago

La atención seguridad responsabidas cualidades recomendada al 100% 

Isaac Y C.'s profile image
Isaac Y C. 

Verified by The Mortgage Firm, Inc.

6 months ago

Great customer service 

Sheri G.'s profile image
Sheri G. 

Verified by The Mortgage Firm, Inc.

6 months ago

quick and clear communication. All the detailed info i would want and need. Always available to answer questions, online form and and signature process great! 

Business response:

It's great to hear that you found the communication quick and clear, Sheri. Providing all the detailed information you needed and making myself available to answer your questions is something I strive for with every client. I'm glad the online form and signature process worked well for you too. Thank you for sharing your positive experience with me at The Mortgage Firm!I'm happy to hear that the communication was quick and clear for you, Sheri. Providing detailed information and being available to answer questions is somethi... read more

Stephen P L.'s profile image
Stephen P L. 

Verified by The Mortgage Firm, Inc.

6 months ago

Great communication amongst the team and kept us organized along thw way. only thing would be due diligence on checking birthdays and spelling of names, especially for first time home buyers that don't know any better for final docs! Just causes a little extra stress for those who don't know about the processes but catch errors 

Business response:

Thank you so much for the kind words and the amazing 4.83 rating! It means the world to us that you noticed our team’s communication and organization—we truly work hard to keep things moving smoothly for our clients. We totally understand how important it is to have every detail—like birthdays and name spellings—spot on for your final documents. While some of the little hiccups came from the original info provided, we’ll always do our best to catch and fix them early so you don’t have to worry about a thing. Your feedback... read more

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 49,835 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.