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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,311 reviews
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Jackson RJ O.'s profile image
Jackson RJ O. 

Verified by The Mortgage Firm, Inc.

9 months ago

Great experience from start to finish. 

Business response:

Thank you Jackson! So happy for you for Firm96the opportunity you had to buy an investment and we all enjoyed working with you and Marlon! 

Heather H.'s profile image
Heather H. 

Verified by The Mortgage Firm, Inc.

9 months ago

Communication was great and everything was done professionally and on time! 

Lance Christian K.'s profile image
Lance Christian K. 

Verified by The Mortgage Firm, Inc.

9 months ago

Working with John was one of the best decisions my wife and I made during our home-buying journey. From start to finish, he was absolutely incredible — always available, extremely friendly, and most importantly, completely transparent. What stood out most about John was how much he truly looked out for us. He wasn’t just trying to close a deal — he took the time to explain every step, answer every question (no matter how small), and ensure we felt comfortable and informed throughout the entire process. His communication was ... read more

Business response:

Thank you so much for the kind words. It was an incredible journey but with great teamwork, hard work and communication, we were able to accomplish everything you set out to do. Could not be happier for you. You truly deserved this home. Congratulations!!! 

Dayana G.'s profile image
Dayana G. 

Verified by The Mortgage Firm, Inc.

9 months ago

Toony was amazing to work with! As first-time homebuyers, we had so many questions, but he walked us through everything with patience and care. He made us feel comfortable, always listened, and truly had our best interest at heart. Super trustworthy and knowledgeable — highly recommend him! 

Business response:

Thank you so much, Dayana and Carlos! It was truly a pleasure helping you purchase your first home here on the west coast of Florida. I’m so glad I could be a part of the journey and help make things feel smooth and comfortable along the way. Your kind words mean a lot — especially the trust you placed in me throughout the process. Wishing you all the best in your beautiful new home! Thank you for using the Moore Team! 

David Phillip H.'s profile image
David Phillip H. 

Verified by The Mortgage Firm, Inc.

9 months ago

Great experience 

Andrea Murphy S.'s profile image
Andrea Murphy S. 

Verified by The Mortgage Firm, Inc.

9 months ago

Evan basically handled everything for us the whole way through. There was no stress or worry and he was on top of all deadlines and making sure we knew what was expected of us. He was always available to speak and answer questions and extremely personable. I would recommend him over and over for making this such a smooth transition for us. 

Business response:

Andrea, I'm glad to hear we hit the mark with you, and that you found the process to be non-stressful, It was truly a pleasure to work with you. Our team truly appreciates your feedback and 5 Star review! Please reach out if you may have any questions. Thank you for working with us 

Karen S.'s profile image
Karen S. 

Verified by The Mortgage Firm, Inc.

9 months ago

Both Mary and Virginia were so attentive to our transaction! We switched from another lender and we are so glad we did! You and your team were quick as lightening to get our loan processed! Anytime we had a question, we received a speedy response. We were relayed important information in a timely and very pleasant manner! Thank you so much for all of your hard work! Can't believe you were able to complete everything so quickly!! 

George R C.'s profile image
George R C. 

Verified by The Mortgage Firm, Inc.

9 months ago

Chris & Amira were so helpful and understanding about my non tech issue & simplified my experience 

Carrie Marie M.'s profile image
Carrie Marie M. 

Verified by The Mortgage Firm, Inc.

9 months ago

Whenever I had questions, everyone answered them. They were really quick to return my call.. I was lost in this whole process. They were very helpful. Kathy 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,311 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.