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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,311 reviews
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Donnita M D.'s profile image
Donnita M D. 

Verified by The Mortgage Firm, Inc.

9 months ago

Howard is amazing and the constant communication was essential to our experience. 

Business response:

It was a pleasure assisting you, and I'm grateful for your kind words. Thank you for being so responsive each time I had a request for information. I truly appreciate that you put your faith in me. 

Martha C.'s profile image
Martha C. 

Verified by The Mortgage Firm, Inc.

9 months ago

No issues .. thanks 

Ronghang C.'s profile image
Ronghang C. 

Verified by The Mortgage Firm, Inc.

9 months ago

Good way to explain how is the loan worked, specifically for the first time buyer. 

Business response:

I'm pleased to hear that you found my explanation helpful, especially in navigating the loan process as a first-time buyer, Ronghang. Making sure you understand each step is important to me, and I'm glad it contributed positively to your experience. If you have any more questions or need further assistance, feel free to reach out. Thank you for sharing your feedback! 

Jennifer Marie S.'s profile image
Jennifer Marie S. 

Verified by The Mortgage Firm, Inc.

9 months ago

The weekly updates and being available to answer any questions that arised. 

Business response:

Thank you so much, Jennifer! It was a pleasure working with you and John to help secure a great home for your father. I’m glad the process went smoothly and that the weekly updates and communication were helpful along the way. It means a lot to be part of something so important for your family. Thank you for using the Moore Team! 

Diana J C.'s profile image
Diana J C. 

Verified by The Mortgage Firm, Inc.

9 months ago

Jim was fantastic to deal with. He made the whole process very simple, and he was always very responsive. He thoroughly explained everything every step along the way and gave us valuable advice that was in our best interest. 

Business response:

I'm pleased to hear that your experience was smooth and straightforward, Diana. Making sure you feel informed and supported is always my goal, so it's great to know that the guidance I provided was valuable to you. Thank you for the five-star rating and for placing your trust in me at The Mortgage Firm. If there's anything further I can do for you, please don't hesitate to reach out. 

Luis A Agosto S.'s profile image
Luis A Agosto S. 

Verified by The Mortgage Firm, Inc.

9 months ago

They work diligently to get the job done 

Robert H. K.'s profile image
Robert H. K. 

Verified by The Mortgage Firm, Inc.

9 months ago

Tony and his team were very patient and have helped me over the years as I was slowly making a decision to buy a home in Florida. They gave good insight and direction. 

Business response:

Thank you, Robert! It was such a pleasure helping you make the move from Ohio to Naples. I know this was a decision you took your time with, and I’m glad we could be there for you every step of the way. I really appreciate your kind words — we’re always here to offer insight, answer questions, and make sure our clients feel confident in their choices. Welcome to Florida, and thank you for using the Moore Team! — Tony Moore 

Andrew Michael T.'s profile image
Andrew Michael T. 

Verified by The Mortgage Firm, Inc.

9 months ago

Super easy and throughout every process we were being tokd what was going on! 

Michael J C.'s profile image
Michael J C. 

Verified by The Mortgage Firm, Inc.

9 months ago

Jim was clear with what we needed and the timing of when we needed it. I couldn't have asked for a better experience from the funding side. 

Business response:

Thank you for your reply, kind words and it was a pleasure meeting you at closing and working with you throughout the loan process. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,311 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.