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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.949,824 reviews
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Holly H R.'s profile image
Holly H R. 

Verified by The Mortgage Firm, Inc.

a month ago

As a single person buying a house on my own, I was feeling anxious about the many steps in the process. Vicki took the time to listen and address my concerns which made the whole process go smoothly. 

Business response:

Holly I am so happy for you! Thank you for trusting me to assist you with your home purchase. You had great questions. I know you are an experienced homeowner, but please know that I come with the mortgage. My team and I will make sure you are set up for your first payment and will keep in touch. If you ever have a question or concern, call me. Thank you! 

Janet L. V.'s profile image
Janet L. V. 

Verified by The Mortgage Firm, Inc.

a month ago

Contacting Tony Moore was an excellent choice. He along with his team consisting of Tamara and Stephanie made the whole experience easy professional great communicators very thorough appreciated all the hard work in such a short time to close highly recommend kudos to Tony and his team with much appreciation. 

Business response:

Jan, thank you so much for the kind words and for taking the time to leave this review, it truly means a lot to us. It was an absolute pleasure helping you with the mortgage on your new home. I’m glad to hear that Tamara, Stephanie, and I were able to make the process smooth, professional, and easy to navigate, especially with such a quick timeline to closing. Your appreciation for the communication and attention to detail means more than you know, and I’ll be sure to share your comments with the team. Congratulations again ... read more

Travis Lee T.'s profile image
Travis Lee T. 

Verified by The Mortgage Firm, Inc.

a month ago

Very responsive when I had questions and told me exactly what I needed to send to him to make the process faster. 

Maynard Linus Isabell I.'s profile image
Maynard Linus Isabell I. 

Verified by The Mortgage Firm, Inc.

a month ago

Great team & communications. 

Business response:

Linus, thank you so much for the great review, we truly appreciate it. It was a pleasure helping you not only with your home purchase, but also with the refinance to lower your interest rate and monthly payment. I’m glad our team’s communication and teamwork stood out throughout both processes. That’s always our goal. If you ever have questions or need help in the future, please don’t hesitate to reach out. Thank you for using the Moore Team. 

John William F.'s profile image
John William F. 

Verified by The Mortgage Firm, Inc.

a month ago

Communication was great, and Howard was genuinely looking to help throughout the process. I felt like he had my best interests in mind and was honest and thorough in explaining everything. I am a first-time home buyer, and I felt like Howard made everything easy to understand, and I always felt like I could ask him questions about things I did not understand without judgement. 

Business response:

I am humbled by your kind comments and will continue to be available for your questions in the months and years to come. Enjoy your new home! 

Jonathan W C.'s profile image
Jonathan W C. 

Verified by The Mortgage Firm, Inc.

a month ago

Mr. Parsley did everything above and beyond. The transaction and transition would not of been possible, I believe, at all without his expertise and assistance. 

Ashley Jo C.'s profile image
Ashley Jo C. 

Verified by The Mortgage Firm, Inc.

a month ago

Roscoe was there for us every step of the way during our house buying process. He had no problem answering all of our silly questions! We couldn't have done it without him! 

Casey Ray S.'s profile image
Casey Ray S. 

Verified by The Mortgage Firm, Inc.

a month ago

Sol was extremely knowledgable and helpful - prompt in communicating via email and text. Jackie also did a great job helping and communicating. Would not hesitate to recommend The Mortgage Firm to anyone who is in the market to purchase a home! 

Caleb S H.'s profile image
Caleb S H. 

Verified by The Mortgage Firm, Inc.

a month ago

Especially for a first time homebuye, they really let you know how the process is going to work and then keep you updated to what is going on . 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 49,824 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.