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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.949,824 reviews
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Jose Enrique D.'s profile image
Jose Enrique D. 

Verified by The Mortgage Firm, Inc.

a month ago

to Communic 

Shyann M.'s profile image
Shyann M. 

Verified by The Mortgage Firm, Inc.

a month ago

You guys made it so easy!! 

Business response:

It's great to hear that the process felt easy for you, Shyann. Simplifying things and ensuring a seamless experience is a key goal of mine. If you have any questions or need further assistance, just let me know. Thank you for choosing me to assist you at The Mortgage Firm! 

LeeAnn Maxine H.'s profile image
LeeAnn Maxine H. 

Verified by The Mortgage Firm, Inc.

a month ago

Kevin is phenominal. Very attentative and informative throughout the whole process. I felt so comfortable through this big purchase. 

Edgar Alexis Camareno M.'s profile image
Edgar Alexis Camareno M. 

Verified by The Mortgage Firm, Inc.

a month ago

the communication, and speediness, and I love the binder I got on closing day! 

Business response:

Thank you for the awesome review, Edgar! I'm so excited for you and your family. Happy Holidays! 

Brett Armand C.'s profile image
Brett Armand C. 

Verified by The Mortgage Firm, Inc.

a month ago

Clarissa was very knowledgeable, helpful, and quick to respond throughout the entire process. Being a first-time home owner, this was greatly appreciated and put me at ease. 

Business response:

I'm grateful for your kind review. It's rewarding to know that my promptness and knowledge helped make your first home-buying experience more comfortable. Assisting first-time homeowners is something I take seriously, and I'm pleased that I could ease your concerns. If you have any more questions or need further assistance, I'm here to help. 

Shoshannah F B.'s profile image
Shoshannah F B. 

Verified by The Mortgage Firm, Inc.

a month ago

We loved our experience with Jennifer and her team, they were amazing and polite and very reachable when I had a question. I will definitely recommend her and her team to my friends and family in the future! Thank you for making this process easy and effortless :) 

Business response:

I'm grateful to hear that you appreciated the experience and found the process easy and effortless, Shoshannah. It's important to me to be reachable and provide support whenever needed. Thank you for your kind words and for considering recommending my team and me to your friends and family. If you ever have further questions or need assistance down the line, I'm here to help! 

Thomas A.'s profile image
Thomas A. 

Verified by The Mortgage Firm, Inc.

a month ago

Friendly yet hoghly professional advice, guidance and overall support that made buying a new home a pleasant and memorable experience. 

Business response:

Thank you for taking the time to share such thoughtful feedback. Helping you through the home-buying process was a pleasure, and I’m so happy to hear it was a positive and memorable experience. Enjoy your new home! 

John Michael E.'s profile image
John Michael E. 

Verified by The Mortgage Firm, Inc.

a month ago

Christine was very knowledable, a great resource and always accessable throughout the process. Greg was also a great asset along the way. The closing occured on time and as scheduled. Some minor confusion and duplication of asks with document submission with other TMF employees and underwriting. Overall a great experience and recommended. 

Business response:

Your feedback is greatly appreciated, John. I'm pleased to know I could be a helpful resource and that you felt supported throughout the process. I'm also glad to hear that Greg played a positive role in the journey. It's important to me that the closing happened as scheduled. I understand there were some issues with document submission, and I assure you I take your comments seriously as an opportunity for improvement. Thank you for recommending my services and for sharing your experience. 

Karen A.'s profile image
Karen A. 

Verified by The Mortgage Firm, Inc.

a month ago

Tina and team were great throughout the entire process. They explained everything thoroughly every step of the way and worked with our needs. They were very friendly, communicative and sincere in their desire to get us into our forever home. Closing couldnt have gone any smoother thanks to their preparation and sharing documents in advance. Many thanks for all your help!! 

Business response:

Thank you so much for your kind 5-star review! It was truly a pleasure assisting you, and I’m thrilled to hear that the guidance and support helped make your home-buying experience both pleasant and memorable. Wishing you many happy moments in your new home! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 49,824 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.