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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,313 reviews
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Krista L C.'s profile image
Krista L C. 

Verified by The Mortgage Firm, Inc.

a year ago

Excellent customer service! Was very attentive to us and any question we had regarding our mortgage. 

Kimberly Lee D.'s profile image
Kimberly Lee D. 

Verified by The Mortgage Firm, Inc.

a year ago

Sol was very helpful in the process along the way. Explaining everything so we understood easily. 

Kelley M. S.'s profile image
Kelley M. S. 

Verified by The Mortgage Firm, Inc.

a year ago

She's so pleasant to talk 

Bruce Harold R.'s profile image
Bruce Harold R. 

Verified by The Mortgage Firm, Inc.

a year ago

Michael was great. Easy to deal with. Aways returned emails and texts. Kept us up to speed through the entire process. 

Business response:

Hi Bruce, Thank you so much for taking the time to share your experience with us! I'm thrilled to hear that Michael was able to provide you with great service and kept communication open throughout the process. It's always our goal to make things as seamless as possible for our clients. If there's anything else you need or if you have any more questions in the future, feel free to reach out. Enjoy your new home! 

Anne Margaret R.'s profile image
Anne Margaret R. 

Verified by The Mortgage Firm, Inc.

a year ago

The staff was easy to work with with and very patient with our questions. 

Business response:

Thank you so much for your kind words, Anne! It was a pleasure working with you and addressing all your questions. I'm thrilled to hear that you found our team easy to work with and patient. Your satisfaction is our top priority, and I'm glad we could provide the support you needed throughout the process. If there's anything else you need in the future, please don't hesitate to reach out. 

Darin M. A.'s profile image
Darin M. A. 

Verified by The Mortgage Firm, Inc.

a year ago

Tony was very positive through the entire process and his team was very helpful when we needed them. I am very happy with the Moore team overall and will use them again when the time comes. 

Business response:

Thank you, Darin! We truly appreciate you trusting the Moore Team not just once, but twice! It means a lot to us to have returning clients like you, and we're always here to make the process smooth and successful. Looking forward to working with you again in the future! Thank you for using the Moore Team! 

Yvenite D.'s profile image
Yvenite D. 

Verified by The Mortgage Firm, Inc.

a year ago

Mr. Howard was very personal and patient with us as first home buyers. He was quick to answer our never ending questions, he made the whole process less stressful overall. I honestly feel like he didn't see my husband and I as another customer or paycheck instead he treated us as a friend who needed his help. I would highly recommend him for anyone who's starting this process, first time buyers or whoever. 

Business response:

I am humbled by your kind words Yvenite. It was truly a pleasure helping you and Jayson navigate the mortgage process. Thank you both for your service to our nation. I hope you both enjoy your new home! 

Jessica Z.'s profile image
Jessica Z. 

Verified by The Mortgage Firm, Inc.

a year ago

Good communication, helped us every step of the way! 

Business response:

I appreciate your kind words, Jessica. I'm glad I could assist you throughout the process and keep the communication clear. It was a pleasure working with you, and if you have any more questions in the future, I’m here to help. 

Tasha N S.'s profile image
Tasha N S. 

Verified by The Mortgage Firm, Inc.

a year ago

Personable and Communication:-) 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,313 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.