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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,313 reviews
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Jason A.'s profile image
Jason A. 

Verified by The Mortgage Firm, Inc.

a year ago

Kelly was very knowledgeable and quick to respond to all of our questions. Her guidance through this process was amazing. Couldn't have done it without her. 

Yordanis Batista P.'s profile image
Yordanis Batista P. 

Verified by The Mortgage Firm, Inc.

a year ago

Excelente trato y disponibilidad en todo momento los recomiendo mucho mucho mucho muy feliz con el trato y la experiencia para mí los mejores 

Business response:

Yordanis, muchísimas gracias por tus amables palabras! Me hace increíblemente feliz saber que están satisfechos con mi servicio y disponibilidad durante todo el proceso de compra. Mi objetivo siempre es hacer que el proceso hipotecario sea lo más sencillo y libre de estrés posible. Fue un placer trabajar con ustedes y les deseo todo lo mejor en su nueva casa! 

Elizabeth A.'s profile image
Elizabeth A. 

Verified by The Mortgage Firm, Inc.

a year ago

Kelly walked us through every step of the way. She has been endlessly supportive and informative. She helped us understand everything and what we needed when. 

Gregory R Z.'s profile image
Gregory R Z. 

Verified by The Mortgage Firm, Inc.

a year ago

I can,t say enough great things about Bryan and the entire team at the Mortgage Firm.From start to finish, they made the mortgage process seamless, stress-free and efficient. Thier communication was top notch always keeping me informed and answering any questions I had along the way. If your looking for a knowledgeable mortgage lender, I highly recomend Bryan and his team. I am in the real estate business and I don't say that lightly. gz 

Business response:

Thank you for the kind words. Thank you for trusting us with your financing and congrats on the great new house!!!!! It was a pleasure working with you and thank you for making our job easy! 

Evelina B K.'s profile image
Evelina B K. 

Verified by The Mortgage Firm, Inc.

a year ago

Quick replies via emails or call backs, very friendly, provided support at every step. 

Business response:

Thank you Evelina! So happy for you!!! 

Tag Wayne S.'s profile image
Tag Wayne S. 

Verified by The Mortgage Firm, Inc.

a year ago

Anthony was on top of the entire process to the point that the title company and the agent both went out of their way to express how smooth the process went for them as well. The weekly check in calls were great to stay on top of questions and forthcoming steps in the process. There is no doubt Anthony is pssionate about his work and his clients! 

Sharlie R.'s profile image
Sharlie R. 

Verified by The Mortgage Firm, Inc.

a year ago

Colette made the process so easy. I will definitely refer other home buyers to her! 

Business response:

Thank you, Sharlie! You were a dream to work with & made my job so easy. CONGRATS on your new home! 

Juan Pablo P.'s profile image
Juan Pablo P. 

Verified by The Mortgage Firm, Inc.

a year ago

The overall communication was great. I wasn't aware of details and exact numbers until the end of the closing which made me hesitant. 

Business response:

Juan, thanks so much for the feedback. I really appreciate you pointing out the area I can improve on. I'm happy to hear the overall communication was great, but I understand your hesitation about not having all the details and exact numbers until the closing. However, your monthly payment and closing numbers came in much less than was originally disclosed to you at the beginning of your loan application. All numbers are finalized during the last week with the title company as a general rule of thumb during the whole home ... read more

Andrew Loomis M.'s profile image
Andrew Loomis M. 

Verified by The Mortgage Firm, Inc.

a year ago

was very patient with me. Well at the same time, moving the process forward very quickly. I appreciate all the support. And the hard efforts to make the closing happen. 

Business response:

Andrew, thank you so much for your kind words. I'm thrilled to hear that you felt supported throughout the process. It was a pleasure working with you, and I'm glad we were able to move things along swiftly while ensuring everything was clear and manageable for you. If you ever need anything else, you know where to find me! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,313 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.