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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,313 reviews
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Carmen R.'s profile image
Carmen R. 

Verified by The Mortgage Firm, Inc.

a year ago

Casey, was always ava to answer my questions 

Braulio N.'s profile image
Braulio N. 

Verified by The Mortgage Firm, Inc.

a year ago

I very much appreciate the amount of help and explanation we received every step of the way. 

Business response:

Thank you so much, Braulio! I'm thrilled to hear that you felt supported throughout the process. It was a pleasure working with you both, ensuring that everything was clear and straightforward. If you need anything else or have more questions in the future, please feel free to reach out. 

Zuly M.'s profile image
Zuly M. 

Verified by The Mortgage Firm, Inc.

a year ago

Todd worked relentlessly to get us out financing, he was available always to answer my questions or concerns. He guided us through the process seamlessly and made what can be very overwhelming incredibly easy. He was always timely, never in a rush and always thorough. This is our 3rd time working with Todd (2 home purchases and 1 refinance). We are return customers, so that says it all... And undoubtedly we'll be back again. 

Rebecca L.'s profile image
Rebecca L. 

Verified by The Mortgage Firm, Inc.

a year ago

Very clear and straight forward communication. Honest and personable. I couldn't ask for more or less this being my first house. 

Business response:

Thank you Rebecca and congrats on your first home purchase. It was an absolute pleasure working with you, and please let us know if you ever need help in the future and enjoy the new home. 

Wayne M. M.'s profile image
Wayne M. M. 

Verified by The Mortgage Firm, Inc.

a year ago

Casey was a pleasure to work with from start to finish. She was knowledgeable, responsive, and always willing to answer any questions that came up. She navigated the process seamlessly and kept everything on track. Her professionalism and dedication made the experience much smoother, and I highly recommend working with her. 

John M Z.'s profile image
John M Z. 

Verified by The Mortgage Firm, Inc.

a year ago

No hassle's , easy to deal with! 

Business response:

John, Thank you so much for your positive feedback, and 5 Star review! I'm glad we were able to assist you and make the process Easy, this is what our team strives to do on a daily! Your satisfaction is our top priority. We look forward to working with you in the future. 

Brinn M C.'s profile image
Brinn M C. 

Verified by The Mortgage Firm, Inc.

a year ago

Super easy to get in contact with, frequent communication just to check in and say things were on track and eveyrone was very polite and easy to work with 

Barbara T.'s profile image
Barbara T. 

Verified by The Mortgage Firm, Inc.

a year ago

Knowledgable people with a personal touch 

Business response:

Hi Barbara, Thank you so much for your kind words! I'm thrilled to hear that you felt the personal touch and found our team knowledgeable. It's always our goal to make the mortgage process as smooth and personalized as possible. I'm grateful for the opportunity to work with you and appreciate your trust in us at The Mortgage Firm. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. 

Michael David R.'s profile image
Michael David R. 

Verified by The Mortgage Firm, Inc.

a year ago

This was my first time purchasing a house and Heather made the process VERY smooth! Whenever I had a question I was promptly answered and Heather was extremely patient with me. Thank you Heather for being phenomenal! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,313 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.