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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.949,824 reviews
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Anthony D M.'s profile image
Anthony D M. 

Verified by The Mortgage Firm, Inc.

2 months ago

Very helpful and easy to work with. 

Business response:

Thank you for the kind words. It was such a pleasure working with you. Congratulations on your new home!! 

Christopher William A.'s profile image
Christopher William A. 

Verified by The Mortgage Firm, Inc.

2 months ago

good communication 

Business response:

Christopher, I appreciate your feedback on the communication aspect of our service. It's wonderful to know that you found it effective. If there’s anything else you would like to share about your experience, or if there are any questions or concerns you might have, please feel free to get in touch. I'm here to help with any future needs you may have with The Mortgage Firm. 

Cristina D.'s profile image
Cristina D. 

Verified by The Mortgage Firm, Inc.

2 months ago

Stephen is absolutely spectacular. I really enjoyed working with him during our stressful process that he made easy and smooth for us. I immediately was aware of Stephen's stellar knowledge and expertise as a Lender, and my husband Alex and I are beyond grateful and overly thankful and blessed to be in our new home to begin the next chapter of our lives together. Plus, he's way cool 😎 I would and will, recommend Stephen and the Mortgage Firm to absolutely anyone ... read more

Jenifer F.'s profile image
Jenifer F. 

Verified by The Mortgage Firm, Inc.

2 months ago

Communication and easy to work with. 

John Lewis P.'s profile image
John Lewis P. 

Verified by The Mortgage Firm, Inc.

2 months ago

Kelly was incredibly responsive and patient with all of my questions. Her team was able to get our loan finalized an entire week early! 

Business response:

I’m glad to hear that you appreciated my responsiveness and patience throughout the loan process. Finalizing your loan a week early was an added benefit, and I'm pleased that the team could facilitate this for you. If you have any further questions or need assistance in the future, feel free to reach out. 

Glen A Jackson J.'s profile image
Glen A Jackson J. 

Verified by The Mortgage Firm, Inc.

2 months ago

The team did a great job with approval, with an extremely quick process turn around time. The relocation company that owned the house was a disaster during the entire process, but the title company appeared to do a good job with the closing paperwork. 

Business response:

Thank you so much for the review. It was a pleasure working with you and can't thank you enough for all your hard work and support. Welcome to the neighborhood!!! 

Sylvia A W.'s profile image
Sylvia A W. 

Verified by The Mortgage Firm, Inc.

2 months ago

Donna held my hand every step of the way. I was terrified as I had never purchased a home but when my parents passed away I needed to refinance their home and it was very emotional for me and Donna was so patient and kind, and she is very knowledgeable. 

Anastasia J. H.'s profile image
Anastasia J. H. 

Verified by The Mortgage Firm, Inc.

2 months ago

Caroline takes great to a whole new level. She is fantastic and is my go to for any mortgages. 

Business response:

I truly appreciate your kind words, Anastasia. It's great to hear that you consider me as your go-to for any mortgage needs. Providing exceptional service and support is always my priority. If there's anything further I can do for you, please feel free to reach out at any time. 

Matthew B.'s profile image
Matthew B. 

Verified by The Mortgage Firm, Inc.

2 months ago

Very good at explaining everything to me and making sure I was on track during the entire process. 

Business response:

Thank you so much, Matt! It truly means a lot to hear that, especially from a first-time homebuyer. Buying your first home can feel overwhelming, and I’m so glad I could help explain everything clearly and keep you on track from start to finish. It was a pleasure working with you, and I’m excited for you as you start this next chapter in your new home. Congratulations again—and please don’t hesitate to reach out if you ever need anything in the future! 🏡✨ 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 49,824 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.