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The Mortgage Firm, Inc.
- Mortgage Lenders
- Altamonte Springs, FL
About this business
Location details
921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
John was such a pleasure to work with! He was incredibly knowledgeable and guided us through the process seamlessly. He was responsive and answered questions immediately and provided frequent updates throughout so we were always informed about the current status. Truly a ROCKSTAR! We highly recommend him and his entire team!
Business response:
Thank you so much for the kind words, you just made my day! It was an absolute pleasure working with you. You made my job easy and things could not have gone easier. Congratulations on your new home!!!
Verified by The Mortgage Firm, Inc.
Clear instructions, prompt responses. These make it much easier and less stressful for someone who doesnt know the process.
Business response:
It's great to know that my guidance helped make the process smoother for you, Dr Shah. Assuring our clients feel more comfortable and informed is something we take seriously. Thank you for sharing your experience, and if there's anything more you need, feel free to reach out.
Verified by The Mortgage Firm, Inc.
My experience with the MORTGAGE FIRM led by a great leader Ms. JENNIFER Klein. The entire staff were very professional kind quick and error free I definitely recommend this MORTGAGE FIRM. Mr. L. Coleman Sr.
Business response:
Thank you so much for sharing your positive experience, Lionel. I'm really glad to hear that you found the process with The Mortgage Firm to be professional and efficient. Your recommendation is valuable, and it means a lot to know that our efforts made a difference for you. Should you have any future questions or need assistance, feel free to reach out.
Verified by The Mortgage Firm, Inc.
This is our second time working with Mason Pruner and his team, and they were amazing once again. They made everything so easy and stress-free, kept us in the loop the whole time, and were always quick to respond when we had questions. Mason and his team are not only great at what they do, but also genuinely kind and easy to work with. We’re so grateful for their help and would absolutely recommend them to anyone!
Business response:
I truly appreciate your kind words and the trust you've placed in me for the second time. It's great to know that the process felt easy and stress-free for you. Keeping you informed and answering your questions quickly is important to me, so I'm glad it made a difference. Thank you in advance for recommending me, and I'm always here if you need further assistance in the future. I hope you enjoy your new community!
Verified by The Mortgage Firm, Inc.
Cameron made everything so easy ! If there was ever any questions he answered them in a timely manner . He explained everything thoroughly and the entire process was smooth. 10/10
Verified by The Mortgage Firm, Inc.
Readily available with answers. Great communication.
Verified by The Mortgage Firm, Inc.
the entire process was well explained and easy. I especially liked the online portal and signing process. Also, advice given was very sound!
Business response:
It's great to hear that you found the process easy and appreciated the online portal and signing procedure, Paul. Knowing that you valued the advice provided is important to me. Thank you for sharing your feedback and for allowing me to assist you with your mortgage needs.
Verified by The Mortgage Firm, Inc.
Delynn was amazing to work with. She answered every question we had and kept us up to date with all the details. We enjoyed our experience with Delynn and her team!
Business response:
Thank you Kristin & Troy! It warms my heart to hear that you had a positive experience working with me. I told you from the beginning that I'd hold your hand and wouldn't let go the whole way through. It's important to me that your questions were addressed and that you felt informed throughout the process. I'm also glad that you enjoyed the experience with my team. Thank you for the kind words and remember that I am always here for you. :) D
Verified by The Mortgage Firm, Inc.
Good communication
Business response:
Thank you so much for the wonderful review, Debra and Fred! It was truly a pleasure helping you refinance your home and secure a lower monthly payment. I’m so glad we were able to put you in a better financial position and save you a substantial amount of money over time. Clear communication and teamwork made the process smooth from start to finish, and I appreciate you trusting me and my team with something so important. If you ever need anything in the future, we’re always here to help. Thank you for choosing the Moore... read more
Frequently asked questions about The Mortgage Firm, Inc.
How is The Mortgage Firm, Inc. rated?
The Mortgage Firm, Inc. has a 4.9 star rating with 49,824 reviews.
When is The Mortgage Firm, Inc. open?
The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.