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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,313 reviews
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Monica R B.'s profile image
Monica R B. 

Verified by The Mortgage Firm, Inc.

a year ago

Communication throughout the whole process. Answered questions timely. April was fantastic to work with! 

Billy B.'s profile image
Billy B. 

Verified by The Mortgage Firm, Inc.

a year ago

Everyone from the team was very prompt and willing to help when responding and helping with any questions that we had (and we had a lot of questions). They explained everything that goes into buying a house very well and communicated with our realtor the whole process through. We are so thankful for the help and the knowledge that we gained through it all! 

Susan Norton F.'s profile image
Susan Norton F. 

Verified by The Mortgage Firm, Inc.

a year ago

Chris was always available and resolved every challenge during the loan process! Justin Howard was as well. Thank you for your professionalism and support. 

Business response:

I'm thrilled to hear that you had a positive experience with the loan process, Susan. It was a pleasure to assist you, and I'm glad that both Justin Howard and I could support you effectively. Thank you for your kind words and trust in The Mortgage Firm. 

Jesse N.'s profile image
Jesse N. 

Verified by The Mortgage Firm, Inc.

a year ago

Clear and concise communication with user friendly application and submittal process. 

Mya D. L.'s profile image
Mya D. L. 

Verified by The Mortgage Firm, Inc.

a year ago

Sam and his team very helpful, questions were answered, they reassured us that everything will work out. Thank you so much 

Business response:

Mya! We aim to provide the best service to our clients and make the mortgage process as smooth as possible. Your reassurance means a lot. Should you have more questions in the future or need our service again, don't hesitate to reach out. Thank you for choosing The Mortgage Firm and for the stellar rating. 

Jill K W.'s profile image
Jill K W. 

Verified by The Mortgage Firm, Inc.

a year ago

Jill made it great! She is so incredibly experienced and wonderful at communicating about every detail. Jill puts her whole heart into the process, she truly cares about getting you through everything needed to get you into your home. My new home is amazing, but Jill is the reason I'm so happy! I credit The Mortgage Firm for having such amazing people! 

Business response:

It was such a pleasure to work with you again. I am so happy that you were able to find the perfect home to fit your needs. We hit quite a few hurdles throughout the process, but we were able to work through them all, and that's the most important thing. Congratulations Jill! 

Kelly S.'s profile image
Kelly S. 

Verified by The Mortgage Firm, Inc.

a year ago

Easy guided process. 

Business response:

I'm thrilled to hear that you found the process to be easy and well-guided, Kelly. Your positive feedback really means a lot to me and The Mortgage Firm. If you have any more mortgage needs in the future, don't hesitate to reach out. I'm here to help. Jennifer Kline 

Zackary S J.'s profile image
Zackary S J. 

Verified by The Mortgage Firm, Inc.

a year ago

I love working with the Steve Jones team . You guys take a complicated process and make it easy for the customer 

Joseph B.'s profile image
Joseph B. 

Verified by The Mortgage Firm, Inc.

a year ago

Made everything very easy for me. Very much appreciated. 

Business response:

I'm delighted to hear that I was able to make the process easy for you. Your appreciation means a lot, and it was a pleasure assisting you. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,313 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.