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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,313 reviews
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julshurley's profile image
julshurley 

Verified by The Mortgage Firm, Inc.

a year ago

Evan made the entire process so simple!! We were told no by other brokers and from our very first call with Evan he told us it wasnt a problem and he really did get us exactly what we wanted!! Huge thank you!! 

Business response:

Thanks a lot for your kind words, and much appreciated 5 Star review! I'm thrilled to hear that you had a positive experience with the entire process. It was my pleasure to help you and ensure that you got exactly what you wanted. I strive to make every interaction as simple and straightforward as possible and it's fantastic to know that it was reflected in your experience. I'm always here should you need anything in the future. Thanks again for choosing The Family Mortgage Team. 

Andrea Renee K.'s profile image
Andrea Renee K. 

Verified by The Mortgage Firm, Inc.

a year ago

Roscoe and Taylor not only worked diligently to help us with our targeted dates, but they also were superb communicators throughout the process. Both were easily reached by phone and email, no question went unanswered. Roscoe was also mindful of providing additional information in an effort to keep us well educated and informed of all details. Many thanks to the team! 

Kathleen T.'s profile image
Kathleen T. 

Verified by The Mortgage Firm, Inc.

a year ago

Jamie was very kind and professional, easy to work with and she kept right on top of everything as each new challenge arose. 

Miroslav B.'s profile image
Miroslav B. 

Verified by The Mortgage Firm, Inc.

a year ago

ALL OK thank you 

Robyn Kraholik B.'s profile image
Robyn Kraholik B. 

Verified by The Mortgage Firm, Inc.

a year ago

The whole team, Connie, Lisa, and Daniel were amazing. They made us feel comfortable and as if we were very important and not just a number, they kept us to do date even every week would send us an Email on our progress and wishing us a Great weekend. Connie even came to the closing that was the Best thing ever. Their hospitality and genuine care made this process easier. Thank you for everything. Ya'll were GREAT 😊 

Business response:

Hi Robyn, Thank you so much for such a wonderful review! We're thrilled to hear that you felt comfortable and important throughout the process. It was our pleasure to keep you updated and to extend our hospitality. Your recognition of our team's effort is very encouraging. I'm personally glad that I could be there at the closing. It's responses like yours that remind us why we do what we do. Thank you for choosing The Mortgage Firm and for taking the time to share your experience. We were more than happy to work with you an... read more

Shannon H.'s profile image
Shannon H. 

Verified by The Mortgage Firm, Inc.

a year ago

Great communication, knowledgeable, efficient. 

Business response:

Wow! Exactly what matters most to me. I am so glad that you trusted me to help with your purchase. Thank you for being so patient and for always responding promptly. It takes a village. All my best and remember that I come with the mortgage! Reach out if you need me. 

Shianne Louise C.'s profile image
Shianne Louise C. 

Verified by The Mortgage Firm, Inc.

a year ago

Chris is the BEST in the business! He was super responsive and always on top of everything. He got us the best deal for our DREAM home. He was so informative throughout the whole thing and was super patient when we had 1000 questions during the whole process. I would recommend him 1000 X’s over! 

Ram A.'s profile image
Ram A. 

Verified by The Mortgage Firm, Inc.

a year ago

Amazing experience you guys are rock 

Business response:

Ram, Thank you for your awesome review! Helping you upgrade to your new home was a pleasure, and we're so glad you had a great experience with our team. Wishing you many happy memories in your new place—let us know if we can ever help again! Tony & The Gulfside Mortgage Team 

Daniel D Finalet F.'s profile image
Daniel D Finalet F. 

Verified by The Mortgage Firm, Inc.

a year ago

Ease of the whole process 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,313 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.