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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,312 reviews
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Ilidio Jesus S.'s profile image
Ilidio Jesus S. 

Verified by The Mortgage Firm, Inc.

a year ago

Above and beyond the job done by Derick Brown and the lenders whole team,. The effort and commitment, that this Jon was done , so everyone get the proper results, it was more then accurate. So thank you Derick and the rest of team for making my dream possible and positive. 

Business response:

I'm thrilled to hear that we could help make your dream a reality. It was a pleasure working with you, and I appreciate your kind words about the effort and commitment from the entire team at The Mortgage Firm. Thank you for your feedback. 

Bryan M Z.'s profile image
Bryan M Z. 

Verified by The Mortgage Firm, Inc.

a year ago

Sean was honest and forthcoming with fees and closing costs, and he and his team made the entire house buying experience go smoothly. 

Business response:

I'm grateful for your kind words, Bryan. It's important to me to maintain transparency, especially when it comes to fees and closing costs. I'm also fortunate to work with a team that helps ensure a smooth process for our clients. If you have any more questions in the future, feel free to reach out. Enjoy your new home! 

Sarah G.'s profile image
Sarah G. 

Verified by The Mortgage Firm, Inc.

a year ago

Evan is fantastic 

Business response:

Sarah, Thank you for your kind words and your 5 Star review. It was a pleasure working with you and assisting with your mortgage needs. Please don't keep us a secret.... If you may know of any friends or family looking to get a mortgage or refi please share our info. Happy Holidays and we look forward to serving you in the future :) Evan & The Family Mortgage Team 

Brittany A. M.'s profile image
Brittany A. M. 

Verified by The Mortgage Firm, Inc.

a year ago

Thank you so much for going above and beyond to get me into my new home. I appreciate all of the time, patience, and creativity. 

Business response:

Hi Brittany, Thank you so much for your kind words! We’re thrilled to hear that we were able to help you get into your new home, and it’s wonderful to know that you felt supported throughout the process. It was our pleasure to dedicate the time, patience, and creativity needed to make your home-buying experience a success. If you ever need anything in the future, don’t hesitate to reach out. Congratulations again on your first home! 

Callie A C.'s profile image
Callie A C. 

Verified by The Mortgage Firm, Inc.

a year ago

I had the pleasure of working with Donna as my loan agent, and I couldn't be more grateful for her exceptional service. From the very beginning, Donna was proactive and kind, immediately putting me at ease. Despite being in different time zones, she went above and beyond, even working on a holiday to ensure I could purchase my house in time. Donna's responsiveness was remarkable; she always responded very quickly to any questions or concerns I had. Her knowledge and trustworthiness were evident throughout the entire process.... read more

Angie Kolleen S. T.'s profile image
Angie Kolleen S. T. 

Verified by The Mortgage Firm, Inc.

a year ago

Patrick made this a very smooth transaction for me and was able to get me the best available rates 

Donald Eugene Garner J.'s profile image
Donald Eugene Garner J. 

Verified by The Mortgage Firm, Inc.

a year ago

Tippi. Thats it . Thats what made it great 

Hunter V. N.'s profile image
Hunter V. N. 

Verified by The Mortgage Firm, Inc.

a year ago

We loved having the opportunity to work with Sam and his team. They did a great job guiding us through the process and getting us information when we needed it quickly! They responded rapidly when we needed help/advice and sent informative emails on general housing information. Sam was very friendly and it felt like a family member was taking care of us! The only thing that could be improved upon is how the information is communicated in a way that ... read more

Business response:

Hi Hunter! I'm glad to hear that you had an extremely great experience working with me and my team at The Mortgage Firm. We always aim to respond quickly and provide accurate information to help our clients navigate through the mortgage process. I appreciate your feedback about making the information more accessible and understandable for first-time home buyers. It's an essential point, and we'll take this into account to improve our service. Thank you for taking the time to write such a detailed review. It was a pleasure ... read more

Phillip J S.'s profile image
Phillip J S. 

Verified by The Mortgage Firm, Inc.

a year ago

Amazing experience from start to finish! Extremely smooth process with knowledge and friendly staff! 

Business response:

Hi Phillip, I'm thrilled to hear that you had such a positive experience with us at The Mortgage Firm! Your feedback about our knowledgeable and friendly staff means a lot. It's always our goal to make the process as smooth as possible. Thank you for taking the time to leave such a glowing review and for the 5-star rating! Let us know if there's anything else we can do for you in the future. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,312 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.