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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,312 reviews
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Stephen Peter B.'s profile image
Stephen Peter B. 

Verified by The Mortgage Firm, Inc.

a year ago

I've worked with Ron Morris on several mortgage loans as well as a couple of equity loans over the past 10 years, and I can't recommend him more. He is fantastic, and his team are on task and communication is great. 

Scott H D.'s profile image
Scott H D. 

Verified by The Mortgage Firm, Inc.

a year ago

Everyone was always available for questions and never made me feel like my questions were stupid. I was informed as the process progressed and closing was so simple. Vary professional and personal! 

Business response:

Thank you for your wonderful review. We believe there's no such thing as a "stupid question," a well-informed buyer is our best client! I'm glad you felt comfortable and informed throughout the process. Making sure everything goes smoothly and simply at closing is a big priority for us. It was a pleasure working with you, and we're here anytime you need us! Congratulations on the purchase of your home. 

Pamela H. M.'s profile image
Pamela H. M. 

Verified by The Mortgage Firm, Inc.

a year ago

Everyone I had contact with did excellent work , were knowledgeable, always responded quickly to any requests or needs,and were always friendly and ready to help. Thanks again for all your help. 

Business response:

Thank you so much for your positive feedback, Pam! It's wonderful to hear that you had such a great experience with us at The Mortgage Firm. Our team always strives to provide efficient and friendly service. We are thrilled that we were able to assist you once again! If you need help in the future, don't hesitate to reach out. Thanks for choosing us! 

Kerby Haendel S.'s profile image
Kerby Haendel S. 

Verified by The Mortgage Firm, Inc.

a year ago

The experience was great because I'm constantly being updated on what is needed at a timely manner to make sure that everything was successful at smooth. 

Business response:

It's great to hear that the experience was positive for you. Keeping the communication clear and timely is something I prioritize, and I'm pleased to know it contributed to a smooth process for you. If there's anything else you need, feel free to reach out anytime. Thank you for your feedback! 

Kaleigh A. T.'s profile image
Kaleigh A. T. 

Verified by The Mortgage Firm, Inc.

a year ago

Tippi was absolutely wonderfu! She kept us up to date every step of the way. She was kind and made a very stressful time easier. She was very flexible and worked with us and deadline! 

Carrie Marie E.'s profile image
Carrie Marie E. 

Verified by The Mortgage Firm, Inc.

a year ago

Everything about the process was a breeze. Jamie and her team are dedicated to providing their clients with a great experience. This is my third time working with her - she never disappoints! 

Donald H.'s profile image
Donald H. 

Verified by The Mortgage Firm, Inc.

a year ago

John was so pleasant to work with. His communication was excellent. He made us feel at ease with the overall process. I would highly recommend John 

Business response:

Donald, I'm thrilled to hear that your experience with CrossCountry Mortgage, LLC was positive. Your kind words and the 5-star rating really mean a lot to me. It was a pleasure working with you as well and I'm glad I could make the process easier for you. I look forward to the opportunity of working with you in the future. Sincerely, John Lamberg 

Luckner P.'s profile image
Luckner P. 

Verified by The Mortgage Firm, Inc.

a year ago

Good conversations.good work.everything is good 

Business response:

Thank you so much for your feedback! We're glad to hear that you had good conversations and were happy with the work we did. It was a pleasure assisting you through your first home-buying experience, and we’re thrilled everything went smoothly. If you have any questions in the future, don’t hesitate to reach out. Congratulations on your new home! 

Morgan W.'s profile image
Morgan W. 

Verified by The Mortgage Firm, Inc.

a year ago

The entire process was so smooth! Jen made us feel so comfortable especially when we'd ask so many questions 

Business response:

So glad you felt comfortable throughout the process, Morgan. Hearing that you had a smooth experience with The Mortgage Firm truly makes my day! Your rating and review mean a lot, thank you for taking the time to share your experience! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,312 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.