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921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Suzanne and team was able to overturn two Fannie Mae negative designations on my condo, which allowed for my loan to be able to be granted. The whole staff treated my case with priority and I never would have been able to purchase my new home without them!
Verified by The Mortgage Firm, Inc.
Clarissa was always there for me. Through my "moments" she tried to calm me and helped me through them.
Business response:
Thank you, Francesco, for the stellar rating and heartfelt feedback. I'm happy to hear that I could provide support during your "moments". At The Mortgage Firm, customer satisfaction is our priority and I am glad to have been able to make your experience a pleasant one. Look forward to assisting you in the future.
Verified by The Mortgage Firm, Inc.
I had a great experience with James. I was a first time homebuyer and he was very helpful in guiding me with his expertise and explained everything very well to me!
Business response:
Hi Summer! Thank you so much for your kind words and the 5-star rating. It was a pleasure to work with you on your first home purchase. I strive to provide clear and helpful information to all my clients, and I'm glad to hear that you found this to be the case. Don't hesitate to reach out if you ever need anything in the future. - James Shytle, The Mortgage Firm.
Verified by The Mortgage Firm, Inc.
Our whole experience was Great .
Business response:
Thank you GiGi, it was a bit of a journey but thank you for trusting me to get the ship to the destination and congrats on the great new house. It was my pleasure working with you!
Verified by The Mortgage Firm, Inc.
She was always willing to explain things to us, very attentive and very professional. Thank you Amanda for everything without you this wouldn't have been possible
Business response:
I'm thrilled to hear you had such a positive experience, Alejandra! I'm here to make the process as simple and understandable as possible. Your feedback means a lot to me and The Mortgage Firm. We strive for this level of service with every client. I'm just glad I could help make your dreams come true. It was truly a pleasure working with you. Thanks for your generous words and 5-star rating! If you need anything else in the future, don't hesitate to reach out.
Verified by The Mortgage Firm, Inc.
Easy, efficient, and kind staff that helped us get our first loan and home with ease! Thank you for your help!
Verified by The Mortgage Firm, Inc.
Jana always answered my questions in a timely manner and was always professional. She kept me up to date with the entire process. I would highly recommend her to everyone.
Verified by The Mortgage Firm, Inc.
Great to work with and prompt to answer any questions we had throughout the process.
Verified by The Mortgage Firm, Inc.
Derek, Ashley and the rest of the Team were great to work with. Very prompt, answered all our questions in a timely manner and had a great attitude everytime we made changes.
Business response:
Thank you for the 5 Stars, Eric! It was a pleasure helping you!
The Mortgage Firm, Inc. has a 4.9 star rating with 53,312 reviews.
The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.