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921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
My experience was great because of the excellent communication and support I received throughout the process.
Business response:
Hi Danielle and Sherman! Thank you so much for your 5-star review!! It was a pleasure helping you get into your new home using your VA benefits. Welcome to the neighborhood!! If you need anything at all I'm only a phone call away!!
Verified by The Mortgage Firm, Inc.
Sarah always makes sure that our loan process is quick, efficient and seamless. We love working with her.
Verified by The Mortgage Firm, Inc.
As a first-time homebuyer, I was initially overwhelmed by the mortgage process, but working with Amanda and her team at The Mortgage Firm made it so much easier than I expected. They were incredibly patient, taking the time to walk me through every detail, explaining terms and answering all my questions without any rush. Their team guided me through each step with transparency and honesty, which gave me so much confidence as I navigated this major decision. They offered competitive rates and clear options, helping me find a... read more
Business response:
I'm overjoyed to hear that you had such a positive experience, Jose! As a first-time homebuyer, it's vital to have someone guide you through the intricacies of the mortgage process, and I'm glad my team and I were able to provide that assistance. It's wonderful to know that our patience, transparency, and communication stood out to you. More than anything, I'm thrilled that we could help you achieve your dream of homeownership. Your recommendation means a lot to us. Thank you for sharing your experience, and feel free to rea... read more
Verified by The Mortgage Firm, Inc.
Jake was outstanding to work with. He always made himself available and answered all my questions.
Verified by The Mortgage Firm, Inc.
Michael was very thorough in his explanations regarding how the mortgage works. He was very professional. He was always abailable to speak to me when I had questions.
Verified by The Mortgage Firm, Inc.
Awesome Customer Service!!
Verified by The Mortgage Firm, Inc.
Mike was very kind and open about everything. He was happy to explain whatever it is that I wanted to know.
Verified by The Mortgage Firm, Inc.
Once I finally found a house, the process went pretty smoothly and with only a few bumps along the way. The communication was very good, and everyone was easy to get a hold of when necessary
Business response:
Thank you for taking the time to leave a review, Christa! I'm glad to hear that you found the process smooth once you found a house and that our communication met your expectations. I always strive to be accessible for my clients. I apologize for any bumps along the way and appreciate your understanding. Your feedback helps us improve. I look forward to potentially working with you in the future!
Verified by The Mortgage Firm, Inc.
Heather had our backs when it seemed like no one else did
The Mortgage Firm, Inc. has a 4.9 star rating with 53,312 reviews.
The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.