The Mortgage Firm, Inc.'s cover image

This profile has been claimed by the business owner or representative.

The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,312 reviews
Select a rating
Jennifer Betanzo E.'s profile image
Jennifer Betanzo E. 

Verified by The Mortgage Firm, Inc.

a year ago

Amazing group of helpful people and professionals!! Everyone is excellent and will help you through every step of the way! 

Business response:

I'm grateful for your kind words, Jennifer. It’s important to me that you had a positive experience with the team. Assisting you through every step of the process is what we strive for. If you need anything else in the future, please don't hesitate to reach out. 

Gerald H.'s profile image
Gerald H. 

Verified by The Mortgage Firm, Inc.

a year ago

Staff explained what they needed and how to obtain the information. They made it easy for us. 

Monique M.'s profile image
Monique M. 

Verified by The Mortgage Firm, Inc.

a year ago

Overall a great team that plays each one of their roles great!!!! 

Business response:

Thanks for pointing out the team's efforts, Monique. It's good to know our roles are making a positive impact on your experience. If there's anything more I can do for you, just let me know! 

Keishla Michelle Medina B.'s profile image
Keishla Michelle Medina B. 

Verified by The Mortgage Firm, Inc.

a year ago

Excellent service!!! Very grateful 

Business response:

I'm so glad to hear that you experienced excellent service, Keishla. Your satisfaction is our top priority at The Mortgage Firm and we always strive to provide top-notch service. Thank you for taking the time to leave such a glowing review, your positive feedback made my day. I'm here if you need any more help in the future. -Katherine Rivas 

Jacqueline Kathleen G.'s profile image
Jacqueline Kathleen G. 

Verified by The Mortgage Firm, Inc.

a year ago

Working with Donny made this entire transaction a great experience for us. During our last purchase it was a new build in the 2006 era, this was the first time we have purchased a home from a seller since then. Donny explained everything to use every step of the way, offered advice and support when I had questions, ensured we understood all of our options and actually got us the best rate possible (even the Title company said it was the best they had seen in years). I truly felt throughout this entire experience that i wa... read more

Business response:

Ok let me put this in Jackie terms.. On a scale from 1-10 how awesome was it working with Jackie? 12!!! Jackie, thank you so much for your 5.0 star review!! It was truly an honor to assist you with purchasing your new home!! Jackie was easy to work with, provided all requested documents in a timely manner, and made the experience fun for all of us!! I'm so glad we were able to secure you the lowest rate we have seen in years!!! On behalf of me and my Loan Partner Jeremy, thank you for being so awesome to work with!! ... read more

Kristen Jean G.'s profile image
Kristen Jean G. 

Verified by The Mortgage Firm, Inc.

a year ago

You and your team did a great job of keeping me informed on status during the entire process. 

Business response:

Thank you Kristen! My team and I here at The Mortgage Firm West Melbourne always strive to give the best service possible. So glad to hear you had an amazing experience! 

Garrett Lee L.'s profile image
Garrett Lee L. 

Verified by The Mortgage Firm, Inc.

a year ago

Ron was amazing he was always there for us whenever we had and questions! Service was amazing! 

Kellie H.'s profile image
Kellie H. 

Verified by The Mortgage Firm, Inc.

a year ago

Jordan Harmony was excellent when working with me to gather the necessary documents. 

Kevin C.'s profile image
Kevin C. 

Verified by The Mortgage Firm, Inc.

a year ago

Very available and great communication 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,312 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open at 8:30 a.m.