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The Mortgage Firm, Inc.
- Mortgage Lenders
- Altamonte Springs, FL
About this business
Location details
921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Carson is the absolute best!! From the first phone call we had with him, we immediately knew he was going to go above and beyond for us. And he truly did! It took us a few months to find our dream home. He checked in with us throughout that time, answered any questions we had, and was ready to move fast once we found our home. He was always available to talk through things and he kept us updated every step of the way. He made the stressful process of buying a home easy and fun! I can’t say enough wonderful things about worki... read more
Verified by The Mortgage Firm, Inc.
Ms. Crickey was a savior during my home buying process. It’s safe to say, that without her assistance, the sale would not have been made. She was considerate and efficient. She’s an excellent communicator and she’s extremely patient.
Verified by The Mortgage Firm, Inc.
Consistent communication throughout the process and easily explained the instructions in an understandable way!
Business response:
Thank you Ben. You were awesome to work with.... enjoy your new home!
Verified by The Mortgage Firm, Inc.
Everyone was very kind and professional. I felt a little blind sided by the closing costs as I wasn’t expecting to pay much. Then wasn’t given a clear explanation as to why the change. Company was good overall I still highly recommend overall. The professionalism, compassion and support made the process easy.
Business response:
Thank you very much, Kevin, for your kind words and the 5-star rating. I'm thrilled to hear you found our team professional and supportive. I apologize if there was any confusion regarding the closing costs. Our goal is to maintain transparency in our process, and I regret if there was any misunderstanding. I would be more than happy to provide further clarification if needed. I'm glad to know you still highly recommend The Mortgage Firm despite the hiccup. Your feedback is extremely valuable and will help us improve our ser... read more
Verified by The Mortgage Firm, Inc.
Really helped me out and went above and beyond for me!
Verified by The Mortgage Firm, Inc.
derick was amazing! He got things done, was responsive everytime i had questions and started to panic. i cant say enough good things about him. highly recommend for any mortgage needs! i couldn't have done this without him!
Business response:
Thank you so much for the glowing review, Debbie! You were so wonderful to work with and I'm so happy you had a positive experience with us. Remember, I'm here if you ever have more questions or if there's anything else you need in the future. Thanks again for entrusting me with your mortgage needs! - Derick Brown
Verified by The Mortgage Firm, Inc.
Mike did an awesome job keeping me updated or missing any documents. He was very kind and answer all the questions I needed even on the day i was super busy, he was available at all times! The whole team was amazing and helped speed up the processes sooner than I expected. Highly recommended every in this group to finance a home. They made it happen!
Verified by The Mortgage Firm, Inc.
All their effective work in every step and understanding and a lot of kindness throughout the process. Successful in each solution to the problems that arose and always seeking the complete benefit of the client. A great job done. We are very grateful to her.
Business response:
Thank you so much I'm so happy to help you to get your new home
Verified by The Mortgage Firm, Inc.
Everyone was very accommodating,patient and courteous if I did not understand something you and your team reach out to make sure We understood the process.Thank you all for everything We love our new home
Business response:
Thank you for your review! My team and I here at The Mortgage Firm West Melbourne always strive to give the best service possible. So glad to hear you had an amazing experience!
Frequently asked questions about The Mortgage Firm, Inc.
How is The Mortgage Firm, Inc. rated?
The Mortgage Firm, Inc. has a 4.9 star rating with 53,312 reviews.
When is The Mortgage Firm, Inc. open?
The Mortgage Firm, Inc. is closed now. It will open at 8:30 a.m.