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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,323 reviews
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John J.'s profile image
John J. 

Verified by The Mortgage Firm, Inc.

a year ago

Mason’s on time performance. Everything in order, guiding us through every step in the mortgage process. He’s our mortgage hero! 

Business response:

John, Thank you for those kind words. I loved working with you both on a solution for your new home purchase. Enjoy that beautiful new home! 

Ryan Ashley G.'s profile image
Ryan Ashley G. 

Verified by The Mortgage Firm, Inc.

a year ago

Donny made the entire process very simple. Kept us informed from beginning to end. Could not have asked for better service. 

Business response:

Thanks Ryan!! It was truly an honor to help you, Kelly, Charlie, Murphy, and Goose move back to the east coast!! Looking forward to a lot of good time at the new house!!! 

Matthew J M.'s profile image
Matthew J M. 

Verified by The Mortgage Firm, Inc.

a year ago

OJ and Carol were extremely responsive and helped me all throughout the process. 

Business response:

Thank you Matthew for the review! Here at The Mortgage Firm we always strive to give the best service. So happy to hear you had a great experience! 

Lincoln E. L.'s profile image
Lincoln E. L. 

Verified by The Mortgage Firm, Inc.

a year ago

The attentiveness the team gave to Kim and I. The willingness to explore different options, even at late stages of the process. Thank you! 

Business response:

I'm so glad to hear that you and Kim had a positive experience with our team at The Mortgage Firm, Lincoln! It's important to us to provide versatile solutions for our clients, no matter the stage of the process. Your feedback is greatly appreciated, and it was a pleasure working with you both. We strive to maintain this level of attentiveness for all our clients. Thank you for taking the time to complete our survey! 

Tatiana Melo De Athayde L.'s profile image
Tatiana Melo De Athayde L. 

Verified by The Mortgage Firm, Inc.

a year ago

They made my dream come true!!! I highly recommend them !!! 

Felix Junior O.'s profile image
Felix Junior O. 

Verified by The Mortgage Firm, Inc.

a year ago

Laurie did an excellent job of breaking down all the information in a way I can understand as a first time homebuyer. Most importantly, she helped make sure there were no surprises I could not prepare for during the process. I'm very happy with the overall experience. Thank you. 

Diana B.'s profile image
Diana B. 

Verified by The Mortgage Firm, Inc.

a year ago

Ray was always informed and patient. He immediately helped with my questions and resolved issues. For example, I was asked to provide transcripts from school, which would be difficult during the holiday season. He was able to get that overlooked and proceed with the loan. He explained what was going on with the loan and what was being asked of me anytime I had questions. He was quick to get to know me and my needs and very personable. 

Business response:

Thank you so much, Diana. I'm thrilled to hear that you had such a positive experience with the refinance. Making sure you felt informed and supported at every stage of the process was my top priority. I understand how gathering certain documents can be a challenge, especially during the holiday season. I'm glad I could assist in making things a bit easier for you. Your kind words mean a lot to me and reinforce why I love what I do. If you have any further questions or need assistance in the future, I'm just a phone call awa... read more

Cal M.'s profile image
Cal M. 

Verified by The Mortgage Firm, Inc.

a year ago

Jamie is an absolute pro . please to work with , and always available 

Leigh Austin P.'s profile image
Leigh Austin P. 

Verified by The Mortgage Firm, Inc.

a year ago

Everybody I dealt with at this company was amazing and offered genuine answers to all of my questions as a first time buyer. Cannot recommend them enough! 

Business response:

Thank you Leigh for the review! Here at The Mortgage Firm we always strive to give the best service. So happy to hear you had a great experience! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,323 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.