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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,323 reviews
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Joyce A D.'s profile image
Joyce A D. 

Verified by The Mortgage Firm, Inc.

a year ago

Very helpful! 

Business response:

Thank you so much Joyce, I loved working you and your sweet family! 

Brittany Morgan S.'s profile image
Brittany Morgan S. 

Verified by The Mortgage Firm, Inc.

a year ago

Greg was a Rockstar! 

Business response:

Hi Brittany, I'm really happy to hear that you had a positive experience! I'm glad I was able to help you with your mortgage needs and make the process as smooth as possible. Your review means a lot. It's customers like you that make my job rewarding. Thank you for choosing The Mortgage Firm! Gregory Polk 

Alfredo Mario Gomez Van H.'s profile image
Alfredo Mario Gomez Van H. 

Verified by The Mortgage Firm, Inc.

a year ago

William always took time to answer all our doubts, definitely will recommend him with family and friends 

Carlos T.'s profile image
Carlos T. 

Verified by The Mortgage Firm, Inc.

a year ago

Evan was always there for us. Great service, fast closing. Thanks. 

Dale Alan H.'s profile image
Dale Alan H. 

Verified by The Mortgage Firm, Inc.

a year ago

David - fine Process is tedious - not sure there’s anyway to improve it 

David C.'s profile image
David C. 

Verified by The Mortgage Firm, Inc.

a year ago

The whole team was very attentive to all the details and very good at answering questions. I felt in good hands through the whole process. 

Business response:

I'm thrilled to hear that you felt well taken care of throughout the entire process, David! Our team at The Mortgage Firm prides itself on being attentive and efficient in answering all of our customers' inquiries. Thank you for the generous 5-star rating. It was a pleasure to assist you and feel free to reach out anytime if you have any further questions or needs. 

William F N.'s profile image
William F N. 

Verified by The Mortgage Firm, Inc.

a year ago

They made it happen! Although, my situation was unusual and complex, they still worked through it. The only advice i might give would have to do with organizational details. Seemed a bit unorganized at times but then again, my situation was unusual and complex to deal with which I am sure contributed to this. 

Business response:

Thank you so much! It was a definite struggle for your unique situation and doesn’t usually go that way but we got the job done! 

Dionta S H.'s profile image
Dionta S H. 

Verified by The Mortgage Firm, Inc.

a year ago

Chris was absolutely amazing to work with! His vast knowledge in relation to all the policies, procedures, and data was not only super helpful but also very comforting throughout the stressful process of buying my first home. He was always available, had weekly check ins to see how everything was going, and kept me informed through the process on the biggest purchase of my life. I appreciate all the effort put in :) 

Jenny Honey K.'s profile image
Jenny Honey K. 

Verified by The Mortgage Firm, Inc.

a year ago

Great communication with Deb and her team. 

Business response:

Thank you for the awesome review! It was a privilege to work with you on the financing for your home. I am available to assist if there is anything you need in the future. Wishing you many happy years and memories made in your new home. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,323 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.