The Mortgage Firm, Inc.

4.9

Mortgage Lenders
Altamonte Springs, FL

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.945,542 reviews

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Todd Richard S.

2 years ago

Honest, clear and friendly

Business response:

Thank you for the kind review and I hope you and your family enjoy the new home for years to come!!!!!

Kyler G T.

2 years ago

Sarah and her team did everything they could to make my dreams come true. Sarah worked on my file while gone to a wedding. Even after that when she was sick. You don't get this kind of service most places which speaks volumes of your company and employees. I will send anyone I can to Sarah and her team. Now that the loan is closed I’m going to miss talking to her and the rest of her team A++++ all the way

Paris D B.

2 years ago

Kyle's dedication to providing exceptional service is truly commendable. His availability and willingness to assist with any questions or concerns demonstrate his commitment to ensuring a seamless home buying experience. By keeping communication open and providing guidance when needed, Kyle effectively alleviates any anxiety that may arise during the waiting process. It's clear that Kyle's professionalism and expertise make him a standout in this industry. Thank you, Kyle, for your exceptional support - you truly are amazing... read more

Business response:

Thank you for your kind words! It was a pleasure working with you.

Roger Joseph Thivierge I.

2 years ago

Communication and ease of everything.

Sheron V.

2 years ago

My experience with Rick Cason is overall he’s professional. Fast, polite and patient. I felt like I was his only customer.

Business response:

It was great working with you after 2 lenders didn't quite get the job done. I am glad everything worked out on your first home purchase. Thank you for helping us along the way:)

Christopher M.

2 years ago

The communication with the entire team was very smooth and open. Directions were clear.

Business response:

I'm thrilled to hear you had such a positive experience, Christopher. Clear communication is a cornerstone of our approach at The Mortgage Firm and I'm glad we were able to deliver that for you. I appreciate your high rating and thank you for your feedback.

Du Wayne J.

2 years ago

Great personal interaction and timely responses throughout process.

Business response:

I'm absolutely thrilled to hear your positive feedback, it was so nice working with you! It's always my goal to provide a personal, efficient service, so I'm glad that you appreciated the prompt responses. Thank you for choosing The Holloway Team powered by The Mortgage Firm and for giving me a perfect rating. If you need any assistance in the future, don't hesitate to get in touch!

Ryn J.

2 years ago

Jamie is a true professional and very knowledgeable. She was able to offer guidence to my clients that was invaluable. Additionally she made herself available and did a great job of communicating throughout the entire process.

Joyce A C.

2 years ago

Kelly was very professional and was beyond excellent with all communications, even when I had to ask her the same questions a few times. She was very patient with me and very detailed with easy to understand instructions! She made this very stressful process very pleasant. I would highly recommend her.

Business response:

I'm so glad to hear that you were pleased with your experience, Joyce! It's a priority for me to ensure that my clients understand every step of the process, so I'm glad that my detailed instructions were helpful to you. It was my pleasure to assist you with your mortgage needs. Should you require any further help in the future, don't hesitate to reach out. Thank you for taking the time to leave a review and for your high recommendation.