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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.945,542 reviews
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Fernando V.'s profile image
Fernando V. 

Verified by The Mortgage Firm, Inc.

2 years ago

Consistently met my expectations on every level. Melissa made every transition of the process seamless. Very professional communicative & friendly! Thank you Melissa!! 

Kelly L F.'s profile image
Kelly L F. 

Verified by The Mortgage Firm, Inc.

2 years ago

Thank you for everything! The team was knowledgeable, efficient, and professional. 

Business response:

I'm thrilled to hear such positive feedback, Kelly! It's great to know that you found our team at The Mortgage Firm to be knowledgeable, efficient, and professional. We strive to provide the highest level of service to our clients. Your words of appreciation truly mean a lot. If you have any other mortgage-related needs in the future, don't hesitate to reach out. Thank you once again for your kind remarks and your 5-star rating! 

Christopher M J.'s profile image
Christopher M J. 

Verified by The Mortgage Firm, Inc.

2 years ago

Steve and his team are responsive, anticipate things that need to be done and execute like true professionals. I highly recommend . 

Cyle M H.'s profile image
Cyle M H. 

Verified by The Mortgage Firm, Inc.

2 years ago

Laurie being very fast at communicating, explaining things very well and in our language. 

Sebastian C.'s profile image
Sebastian C. 

Verified by The Mortgage Firm, Inc.

2 years ago

The Mortgage Firm, particularly through the services of my broker, Laura Meyers, and loan advisor, Nichole Babcock, provided an exceptionally personal and attentive experience during my mortgage process. Nichole was consistently proactive, ensuring that all aspects of the loan were handled efficiently. Their personable approach extended beyond the professional realm, as evidenced by the thoughtful gesture of sending cookies, which added a delightful touch to the overall service. This level of personalized attention and care ... read more

Business response:

Thank you so much, Sebastian, for your phenomenal review and generous rating of 5 stars. It's wonderful to hear that you found our service at The Mortgage Firm to be exceptionally personal and attentive. Nichole and I aim to provide an efficient and proactive process, and we're thrilled that it resonated with you. We believe that small gestures, like sending cookies, can truly make a difference and add a personal touch to the overall experience. Your recognition of our dedication to personalized care truly means a lot and it... read more

Elizabeth M E.'s profile image
Elizabeth M E. 

Verified by The Mortgage Firm, Inc.

2 years ago

David Dickson and his team (shout out to Brandon and Debbie) were awesome to work with on my home purchase. I am a first-time homebuyer and they were always available to answer my questions and patient with my anxiety over the process. They were 100% on the ball with getting everything done and handling last-minute changes so we could close on time despite some delays and issues right at the finish line. 

Morgan R H.'s profile image
Morgan R H. 

Verified by The Mortgage Firm, Inc.

2 years ago

Everyone was super helpful and were able to answer all my questions 

Business response:

Thank you so much for the stellar review, Morgan! It's wonderful to hear that you found our team at The Mortgage Firm to be helpful and responsive to your questions. Your feedback means a lot to me and motivates us to continue delivering top-notch service. Don't hesitate to reach out if you need anything in the future. 

Todd S S.'s profile image
Todd S S. 

Verified by The Mortgage Firm, Inc.

2 years ago

Team was on it. Everything went smoothly and Laurie was super helpful with rate information. Overall a great experience. 

Sujoy G.'s profile image
Sujoy G. 

Verified by The Mortgage Firm, Inc.

2 years ago

Jamie followed up at all times during the whole home-buying process. She brought issues to my attention when I wasn't ever aware of them, and suggested solutions. What I liked most was the strong level of communication offered by TMF, that I did not find in other lenders that were compared. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 45,542 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.