The Mortgage Firm, Inc.

4.9

Mortgage Lenders
Altamonte Springs, FL

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.945,542 reviews

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Ricardo Ernesto Hernandez L.

2 years ago

Erik is a great person, friend and professional, I always will recommend him like the best choice who anybody can get

Christopher S. W.

2 years ago

Clarissa and her team made this process easy for a first timer. Communication was awesome. Whenever I had a question or concern, Clarissa was more than patient and accommodating.

Business response:

You are so kind. We enjoyed working with you as well.

Rudyard Ramos F.

2 years ago

Wonderful team!. They are very professional and helpful and they made the process so much easier. Thank you for everything!

Edwin W. D.

2 years ago

Responsive to my questions and great support.

Robert W. V.

2 years ago

you were very helpful

Business response:

Thank you, Robert. It was a pleasure to be able to assist you. Your positive feedback means a lot to me and The Mortgage Firm. If you have any other queries or need further assistance in the future, don't hesitate to reach out. Best regards, Christine Wilson.

John D.

2 years ago

The constant communication and reassurance near the end of the process really helps relief tension and improves customer confidence. Your team communication is fast and responsive,

Business response:

Thank you for sharing your experience with us! We're delighted to hear that our constant communication and reassurance helped relieve tension and improve your confidence during the process. Ensuring our team is fast and responsive with communication is a top priority, and we're glad it made a positive difference for you. If you ever need anything else or have more questions in the future, please don't hesitate to reach out. We're here to help!

Brad T. J.

2 years ago

Best in Class customer service!!! Laura Meyers and team could provide a MasterClass on how clients should be cared for. By far the most impressive customer service experience ever!!!! Once meeting Laura and team, we stopped shopping for a home loan. Being appreciated as a customer is my number one priority. Thank you, Team Meyers

Business response:

Dear Brad, I am truly touched by your glowing review and kind words. It was a genuine pleasure to serve you and assist you in your home loan process. Our aim at The Mortgage Firm is to always put our customers first and provide top-notch service. I am thrilled that we were able to meet, and hopefully exceed, your expectations. Your satisfaction is our greatest reward. Thank you for taking the time to share your experience. We look forward to the opportunity to serve you again in the future! Best regards, Laura Meyers

Patrick Joseph Lewis C.

2 years ago

The customer service was wonderful.

Business response:

I'm thrilled to hear that you had such a positive experience with our customer service, Patrick! It's always our goal at The Mortgage Firm to ensure that we're providing the best possible service. Your 5-star review truly made my day! Please don't hesitate to reach out if there's anything I can assist you with in the future.

Sherry A P.

2 years ago

Katherine was very professional, courteous and always available even on evening and weekends. Always patient and willing to address all of my concerns, reassuring me through the entire process. This team made my first time purchasing a home a pleasant and stress free process. I have already referred family members.

Business response:

Sherry, you were so amazing to work with =) Thank you so much for the referrals!