The Mortgage Firm, Inc.

4.9

Mortgage Lenders
Altamonte Springs, FL

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.945,542 reviews

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Kyle J.

2 years ago

Derick and his team were great at explaining everything throughout this whole process. They were always timely with responses, kept us updated and made us feel comfortable. I truly trusted that everyone on his team had our best interest in mind. He even made us a small gift basket after our closing which was so thoughtful! I would highly recommend him to everyone.

Anne Dalton K.

2 years ago

Laura and Team worked together to make our experience stress-free and well-Inoermed every step of the way.

Business response:

I'm so pleased to hear that you had a stress-free and well-informed experience, Anne! Your positive feedback means a lot to myself and the team here at The Mortgage Firm. We strive to provide clear communication and seamless service throughout the entire process. Thank you for your 5-star review. Looking forward to continue serving you in the future!

Kevin Nicholas E.

2 years ago

Under Patrick's management at Storch Branch, his exceptional leadership has created a collaborative and productive environment. Patrick's dedication to team success, commitment to professional development, and strategic decision-making make him a valuable asset. His positive impact is evident in the cohesive and successful atmosphere at Storch Branch, making Patrick highly recommended for his outstanding leadership.

Business response:

Thank you, Kevin! Your recommendation means a lot to me, and my team!

Jonathan P C.

2 years ago

David and Debbie were both fantastic. They were very personable yet always professional and never made us feel like we were pestering them. They were very patient with us as we had a lot of questions along the way. Excellent experience.

Debbie P.

2 years ago

Communication was A+, everything ran smoothly and we were just waiting on the close date. Jaime and her team were ready over a week before the close date. Top notch service.

Robin D S.

2 years ago

Very thorough and timely

Business response:

Hi Robin, thank you so much for the 5-star review. I'm thrilled to hear that you found my service to be thorough and timely. That's exactly the kind of experience I strive to provide at The Mortgage Firm. If you need any further assistance, don't hesitate to reach out. Looking forward to working with you again in the future.

Shaye H.

2 years ago

Lori and Casey worked really hard for the mortgage on my condo. There were so many issues that got in the way but they were constantly working on it and checking in with me to let me know of any and all new progress. They stuck with me for 6 months and made it happen! I’m so grateful for their hard work!!

Cheryl P.

2 years ago

Everyone I spoke to was friendly and very helpful, especially Terri. Felt I always knew what was going on. The process for providing information to you was very user friendly. Weekly updates were appreciated.

Business response:

Thank you so much for your wonderful review! We're thrilled to hear that you found everyone friendly and helpful, especially Terri. Providing a user-friendly process and keeping you informed every step of the way is our top priority, and we're glad you appreciated the weekly updates. If you ever have any questions or need assistance in the future, don't hesitate to reach out. We're here for you!

Kenneth William Houghtaling I.

2 years ago

Support throughout. Answers questions and seeks solutions.

Business response:

Your positive feedback is genuinely appreciated, Kenneth. I'm looking forward to working with you again in the future.