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921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
It started with a great experience with Christine. Then I was warm transferred to Gregory Polk and he did an incredible job went above and beyond to help our family get the best possible loan for our new home. He spent days patiently, trying options and running everything through different scenarios. he showed how much he cares about taking care of his clients. He went out of his way and above and beyond to help me get the best possible deal. This home loan would not have happened without Greg and unbelievable professionalis... read more
Business response:
Thank you for such a detailed and glowing review, Howard! It's wonderful to hear about your positive experience with Greg, Donald, and the rest of our team. I'm glad that our team could provide you with efficient and professional service to help secure the best possible loan for your new home. We're all pleased to hear that our hard work and dedication were reflected in your experience. We look forward to working with you again in the future for your refinancing needs and appreciate your recommendations to others. Best wishe... read more
Verified by The Mortgage Firm, Inc.
Just a great guy and staff to work with.
Verified by The Mortgage Firm, Inc.
The people
Verified by The Mortgage Firm, Inc.
Clarissa helped with making sure I was up to date on current rates, what my P&I would be and even helped right before closing to reduce my rates when they dropped!
Business response:
Thank you so much for the kind words. I enjoyed working with you and your family. I hope you enjoy your new home.
Verified by The Mortgage Firm, Inc.
She was very nice
Verified by The Mortgage Firm, Inc.
Fast response, and accurate handling of my loan; I didn’t have to re-do any of the steps, and I was confident that the team knew what they were doing. Highly professional.
Business response:
I greatly appreciate your positive review and high rating. It's gratifying to know that our team's professionalism, accuracy, and swift responses met your mortgage needs effectively. We at The Mortgage Firm always strive to ensure our clients have a seamless experience without needing any re-do's. Your confidence in our team truly means a lot. Thank you, Christopher, for trusting us with your loan process.
Verified by The Mortgage Firm, Inc.
Jerry always made sure I understood everything and got me the best deal. He was always on top of everything and is a good person. I really enjoyed working with him and appreciated him coming to my closing.
Verified by The Mortgage Firm, Inc.
Everyone was informative. Great communication with everyone involved.
Business response:
Thank you, Victor. It was our pleasure to work with you.
Verified by The Mortgage Firm, Inc.
Communication was the key. This was reflected by Patrick and his entire team.
Business response:
You're right, communication is key, and we LOVED communicating with you!
The Mortgage Firm, Inc. has a 4.9 star rating with 45,542 reviews.
The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.