The Mortgage Firm, Inc.'s cover image

This profile has been claimed by the business owner or representative.

The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.945,542 reviews
Select a rating
Francine G.'s profile image
Francine G. 

Verified by The Mortgage Firm, Inc.

2 years ago

Your attention to detail and putting up with Jessica and her continuing questions to which you patiently answered. You're the best 

Business response:

Thank you Francine. it was a pleasure serving you both. Questions are part of the process and we hope to always respond appropriately to all our clients questions and concerns. All the best in your new home! 

John Martin P.'s profile image
John Martin P. 

Verified by The Mortgage Firm, Inc.

2 years ago

Great to work with, Toby was very responsive and helpful. 

Connie H W.'s profile image
Connie H W. 

Verified by The Mortgage Firm, Inc.

2 years ago

Communication was good. Help with the grueling process of electronic documents that are highly sensitive they needed. Staying on top of interest rate changes and revising when needed. I didn’t like the estimate disclosure which is not easy to understand with estimates constantly changing. Maybe a balance sheet approach would be easier on customer for reconciliation of the loan numbers. 

Jenna Marie S.'s profile image
Jenna Marie S. 

Verified by The Mortgage Firm, Inc.

2 years ago

We step was made easy 

Business response:

Thank you so much for the amazing review! We are so happy that you enjoyed your experience working with The Mortgage Firm West Melbourne! 

Luis F G.'s profile image
Luis F G. 

Verified by The Mortgage Firm, Inc.

2 years ago

Sean was always available to help answer all questions 

Business response:

I appreciate your kind words, Luis. It's great to know that I was able to assist you effectively with your questions. If there’s anything else you need, feel free to reach out anytime. 

Vilma P.'s profile image
Vilma P. 

Verified by The Mortgage Firm, Inc.

2 years ago

Laurie Van Haften and team are amazing! They’re very helpful. They guided my husband and I through the whole process. Laurie made me feel very comfortable. I definitely had lots of questions as a first time homebuyer and she would always answer my call if I had any to ask. If she was on another call, she would text me and let me know that she’ll call me as soon as she was done with the person on the other line. It was a relief to have someone so knowledgeable, reliable, and accessible. I will definitely refer my family and ... read more

Guy G.'s profile image
Guy G. 

Verified by The Mortgage Firm, Inc.

2 years ago

Renée was a superstar. She was exceptional in her knowledge, friendliness and her availability. She was the best mortgage person that I have ever worked with. I would recommend her 100% to anybody looking to get a mortgage. 

Joao Paulo Mack J.'s profile image
Joao Paulo Mack J. 

Verified by The Mortgage Firm, Inc.

2 years ago

Very good service, and great communication 

Denise Lorraine P.'s profile image
Denise Lorraine P. 

Verified by The Mortgage Firm, Inc.

2 years ago

Toby and/or team were in regular contact with us - keeping us up to date, explaining next steps, etc. They were so responsive to questions and provided great service. Thank You!! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 45,542 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.