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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.945,543 reviews
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Chezelle Marie C.'s profile image
Chezelle Marie C. 

Verified by The Mortgage Firm, Inc.

2 years ago

Renee Lavender is an amazing professional! She took the time to explain every step of the process. She was always available to answer questions and explain things I didn't understand. The entire process I felt like she was holding my hand and wouldn't let go until I had my keys to my new home in them. She has a passion for what she does and it definitely shows. Calm, courteous and friendly. Everyone needs a "Renee Lavender" on their team when purchasing a home. 

Erika S.'s profile image
Erika S. 

Verified by The Mortgage Firm, Inc.

2 years ago

Evan and his team made the process seem so effortless. They were very professional and answered all our questions when we had them. We could not have asked for a better team to get the loan and closing process completed. 

Nicole A.'s profile image
Nicole A. 

Verified by The Mortgage Firm, Inc.

2 years ago

Responsiveness, customer service and patience with first-time lender :) 

Wendy S.'s profile image
Wendy S. 

Verified by The Mortgage Firm, Inc.

2 years ago

Mark is amazing and I appreciate him talking everything out with me and explaining everything. I appreciate the whole team for staying on top of everything 

Logan C.'s profile image
Logan C. 

Verified by The Mortgage Firm, Inc.

2 years ago

You guys kept up to date information. Your communication was on point. There was never a time where I felt you didnt know what you were doing. Thank you for doing a great job and you guys have a great team. Thank you! 

Business response:

Thank you so much for your wonderful review of The Moore Team at Gulfside Mortgage Services. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our team. Keeping you updated and maintaining clear communication throughout the process is a top priority for us, and we're delighted to know that you felt well-informed and confident in our expertise. Your trust and satisfaction mean everything to us. We're also very proud of our team, and we're pleased that you recognize the great ... read more

Colleen Marie J.'s profile image
Colleen Marie J. 

Verified by The Mortgage Firm, Inc.

2 years ago

quick response to email/text, Laura and Jason's knowledge, patience and guidance, soooo helpful! 

Business response:

Thank you so much Colleen. I appreciate your business and trust in me! 

Mary Ellen C.'s profile image
Mary Ellen C. 

Verified by The Mortgage Firm, Inc.

2 years ago

Thanks for a wonderful experience. You were very helpful the whole way through. 

Sean G.'s profile image
Sean G. 

Verified by The Mortgage Firm, Inc.

2 years ago

Sean and his team are extremely professional, easy to get ahold of, and prompt with their responses. 

Business response:

I appreciate you sharing your experience with me and my team. It's important to us that you find our communication seamless and professional. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thank you once again. 

Gerry S A.'s profile image
Gerry S A. 

Verified by The Mortgage Firm, Inc.

2 years ago

Jim and his team made the Closing process a very easy stress free experience, they were there every step of the way and were always available to answer questions. Jim had also made a point to inform us of an available program that helped us with our down payment. Overall a great experience I couldn't recommend Jim and his team enough. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 45,543 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.