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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.945,543 reviews
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Alexis Shonnie S.'s profile image
Alexis Shonnie S. 

Verified by The Mortgage Firm, Inc.

3 years ago

Mikes team really communicated with me and was quick 

Christopher Michael T.'s profile image
Christopher Michael T. 

Verified by The Mortgage Firm, Inc.

3 years ago

Marc has helped me with my last two homes and we would not consider using anyone else. If it is possible, Marc can make it happen. He is aggressively cautious. Marc closes on time, will work tirelessly to ensure the process continues moving forward, and will guide you with experienced expert advice. Marc is the Man of mortgages! 

Jacqueline Panceta T.'s profile image
Jacqueline Panceta T. 

Verified by The Mortgage Firm, Inc.

3 years ago

Erik was available for questions and concerns from the first phone call. He explained each step as the process went on always checking in with text, emails, and phone calls. He made sure we understood the different terminologies. Overall a wonderful stress free experience. 

Charles Tyler B.'s profile image
Charles Tyler B. 

Verified by The Mortgage Firm, Inc.

3 years ago

Rob and his team were patient and knowledgeable throughout the entire process. They worked swiftly to help me close early and I couldn’t be more grateful for their professionalism and support. 

Mary S Y.'s profile image
Mary S Y. 

Verified by The Mortgage Firm, Inc.

3 years ago

Great communication and ease of correspondence! There was the issue of the expected cost (closing) that was estimated to be no more than $2000, however was over $4,000 plus the money that came off of the selling price, and the $1,000 earnest fee. I understand it was an estimate. 

Business response:

I apologize for the misunderstanding. When speaking to your husband I asked if that was ok or if he would like the file to be restructured and go back to underwriting and close a day or so later and he decided to close ASAP. Again sorry. 

Paul Phillips H.'s profile image
Paul Phillips H. 

Verified by The Mortgage Firm, Inc.

3 years ago

Went fine. Thanks. 

Nicole B W.'s profile image
Nicole B W. 

Verified by The Mortgage Firm, Inc.

3 years ago

Heather was super helpful and always available to get us any answers we needed! 

Tammy Wilhelm O.'s profile image
Tammy Wilhelm O. 

Verified by The Mortgage Firm, Inc.

3 years ago

Communication is key in conducting business. I appreciate the thorough follow ups and notifications of information. 

Edward M J.'s profile image
Edward M J. 

Verified by The Mortgage Firm, Inc.

3 years ago

Everyone was extremely nice and helpful throughout the whole process. Made it an enjoyable experience. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 45,543 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.