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The Mortgage Firm, Inc.
- Mortgage Lenders
- Altamonte Springs, FL
About this business
Location details
921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Easy to work with and kept us updated at sll times.
Verified by The Mortgage Firm, Inc.
Angie and her team did an amazing job from our initial phone conversation all the way through our closing. They are very responsive and answered all of my questions with accuracy and timeliness. They made this process very easy for me and I could not be happier with the results especially in a difficult time with mortgage rates.
Verified by The Mortgage Firm, Inc.
Derick and his team were a pleasure to work with and answered all my questions in a timely manner.
Verified by The Mortgage Firm, Inc.
Overall great experience. We had one minor communication snafu with an employee after we missed our weekly call from Tony. In the employee's defense, we were extremely sensitive after experiencing an unexpected death of a father, while in the middle of purchasing a house out of state; but the abrupt, unhelpful response was not what we needed in the midst of everything. However, we were contacted less than 24 hours later, and I was met with apologies, empathy and them wanting to make it right, and they did. That went a long... read more
Business response:
Thank you for taking the time to share your experience with us. Firstly, please accept our heartfelt condolences for the unexpected loss of your father during this challenging time. We appreciate your understanding and patience regarding the communication hiccup you experienced. While we strive for perfection, we acknowledge that sometimes things may not go as planned. Your feedback is invaluable, and we're glad that we could address the situation promptly, with empathy and a commitment to making it right. Buying a house, ... read more
Verified by The Mortgage Firm, Inc.
Excellent communication and overall patience when explaining process for loan approval. Helped us to secure a home and that is priceless.
Business response:
Thank you so much Luis! I appreciate your feedback.
Verified by The Mortgage Firm, Inc.
Great Team that took good care of me.
Verified by The Mortgage Firm, Inc.
Constant communication and updates + a great, friendly attitude!
Verified by The Mortgage Firm, Inc.
Thorough info up front and a timely and flawless closing. Exceptional team!
Business response:
Thank you so much, Jim! I'm so glad you both had a great experience with Gulfside Mortgage Services. We take pride in providing our customers with timely and flawless closing process and thorough info up front. Thank you for your kind words and rating!
Verified by The Mortgage Firm, Inc.
The support of all the staff we interacted with from start to finish made it less stressful.
Frequently asked questions about The Mortgage Firm, Inc.
How is The Mortgage Firm, Inc. rated?
The Mortgage Firm, Inc. has a 4.9 star rating with 45,543 reviews.
When is The Mortgage Firm, Inc. open?
The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.