The Mortgage Firm, Inc.

4.9

Mortgage Lenders
Altamonte Springs, FL

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.945,543 reviews

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Thomas C. B.

3 years ago

Constant contact, great guidance, extremely helpful, friendly staff every step of the process.

Business response:

Thank you so much for taking the time to share your thoughts about your experience with us. We are thrilled to read your review and hear that we could provide you with constant contact, great guidance, and friendly and helpful staff throughout the process of obtaining a mortgage for your new home. We believe in offering unwavering support and effective communication at every step of the journey, and we're glad to know that you found our guidance valuable. Our team takes pride in being helpful and friendly, and we're honored... read more

Ikuko B.

3 years ago

Quick response to questions, 24/7 support. The team really put time and thoughts into the process to make it most beneficial to me.

Business response:

Thank you Ikuko. I hope this proves to be a wise investment!

Kathleen A B.

3 years ago

Chris and Amira communicated with me throughout the entire process of obtaining my mortgage. I was kept informed of what steps to anticipate and still can't believe how smoothly it went. Chris's in-depth knowledge and experience resulted in locking a rate lower than we thought we'd get and me learning more about mortgages than I ever thought I wanted to know! Chris and his team was referred to me by my realtor and I could not be more grateful for such a positive home-buying experience!

Rafael C. Figueroa G.

3 years ago

Excellent customer service! It was great to work wirh Chris and Amira

Sofia A. J.

3 years ago

I appreciate the updates but overall it was the customer service keeping me updated. Everyone I worked with was excellent and knowledgeable. I look forward to working with them again when I purchase my home.

Andrea C.

3 years ago

Very personal and caring

Business response:

Thank you Andrea for taking the time to leave a 5-star review and sharing your experience with The Mortgage Firm. I am so pleased that you found our services to be very personal and caring. We strive to provide the best customer experience possible and we are privileged to be a part of your journey.

Richard Jamison Thom B.

3 years ago

I have been involved in the real estate world for 20+ year's, and Roscoe has to be the best loan officer we have worked with. Roscoe treated us as individuals and not just another loan number. The rest of the staff was also great! They were always ahead of any snags that came up and would get you information asap. I will be recommending Roscoe and The Mortgage Firm Gainesville to friends in the real estate industry and anyone that's whating to purchase real estate.

Kelly Ann B.

3 years ago

Brian and his team were fantastic throughout the entire process. They were all very helpful, gave us sound advice, offered multiple scenarios as possibilities, and worked so hard to make things work for us to get the house we really wanted. We can’t thank them enough for their time, efforts, and patience. They’re also always kind and professional, which goes a long way with me!

Mary Wallis S.

3 years ago

Laura and her team were available and responsive to our questions when we had them. They also kept us informed through the process. The process was smooth and free of any uncertainty or stress. We were grateful for the good care that we received and are glad that we selected The Mortgage Firm for our move to Orlando.

Business response:

Thank you so much for your kind words, Mary. I'm thrilled to hear that you had a positive experience working with my team and me at The Mortgage Firm. We always aim to keep the process as smooth and stress-free as possible, and I'm delighted that we were able to do just that for you. We hope you're settling well into your new home in Orlando. I appreciate the 5-star rating and am here for you if you need anything in the future.