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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.945,544 reviews
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Karen F.'s profile image
Karen F. 

Verified by The Mortgage Firm, Inc.

3 years ago

Jamie is a great communicator. She made sure that I was aware of every step with the loan process. A great lender to work with! 

Kaitlyn E S.'s profile image
Kaitlyn E S. 

Verified by The Mortgage Firm, Inc.

3 years ago

Charles is very personable and his staff are incredibly friendly and detailed. they helped us through every step of the lending process with ease. 

Austin William L.'s profile image
Austin William L. 

Verified by The Mortgage Firm, Inc.

3 years ago

Extremely helpful and interactive. Made himself available at all times for any questions I had with the process. Great work! 

Business response:

I'm gratified to hear about your positive experience, Austin. Your feedback reaffirms why I love doing what I do. Ensuring that you fully understood the process and felt comfortable asking questions was my top priority. I appreciate the 5-star rating you gave me and The Mortgage Firm. It was a pleasure assisting you. Don't hesitate to reach out for any future needs. Thank you once again. 

Stefany O.'s profile image
Stefany O. 

Verified by The Mortgage Firm, Inc.

3 years ago

I highly recommend Derick and his team! We were referred to Derick by our realtor Grace Gutierrez. Derick went above and beyond to make sure we were able to close on our home and answered our questions throughout the process. After closing on our home, he gave us an organized binder with all of our important closing documents, home insurance policy, etc. As a first time home buyer, I really appreciated this gesture. Derick truly cares about his clients and will work tirelessly on your behalf! 

Jose Juan P.'s profile image
Jose Juan P. 

Verified by The Mortgage Firm, Inc.

3 years ago

Ana was a key part in the process of acquiring our property thanks to her ability to communicate in Spanish and English, her kind and attentive treatment, her willingness to clarify any doubt we had, regardless of whether it was day or night, her professionalism and for guiding us step by step from day one to closing. People like Ana are the ones who make the difference in this busy world that we live in. We give you our applause for having someone like Ana in your company. I also want to thank The Mortgage Firm for their en... read more

Alexandra M.'s profile image
Alexandra M. 

Verified by The Mortgage Firm, Inc.

3 years ago

Jamie was always responsive and solved everything that came up in a timely, professional and efficient manner! She was amazing to work with! 

Lori J R.'s profile image
Lori J R. 

Verified by The Mortgage Firm, Inc.

3 years ago

Tina and her team are true professionals. Tina always advises us truthfully and in a real manner which allows us to make informed decisions. She is extremely knowledgeable and answers questions day or night. We wouldn’t use or trust anyone else for our mortgage needs. 

Caleb M.'s profile image
Caleb M. 

Verified by The Mortgage Firm, Inc.

3 years ago

While working with this mortgage firm, we went under contract two times. The first house did not work out, but the agent assigned to us for that house was outstanding, an excellent communicator, and helpful in answering questions of a 1st time homebuyer. The second time we went under contract the agent assigned to us was sub-par in communication and timelines. Most notably, an issue with the closing documents. I received the closing documents the day of closing with incorrect insurance information and choice. When 6 business... read more

Amy W.'s profile image
Amy W. 

Verified by The Mortgage Firm, Inc.

3 years ago

Sarah and team were amazing in finding the atypical financing needed for my purchase. Professional communication, up to date, and generates confidence in teh process. Thank you! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 45,544 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.