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921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Mike and his team made our first home purchase seamless! They were responsive, knowledgeable, and went above and beyond to make sure everything went smoothly!
Business response:
You were both a pleasure to work with, and I always love having the opportunity to work with Shirley Segura and her partner, Rachel. I wish you all the best in your new home.
Verified by The Mortgage Firm, Inc.
Very helpful and communicated very rapidly to all questions that we asked
Business response:
Cheryl, I appreciate your feedback on my communication and responsiveness. It's important to me that all your questions are addressed promptly. If there's anything else you need or want to discuss, feel free to get in touch. Thank you for the opportunity to assist you with your mortgage needs!
Verified by The Mortgage Firm, Inc.
The experience was GREAT because: 1. Answered all my questions. 2. Kept me informed as to what to expect next. 3. Clearly communicated requirements to me. 4. Worked with the closing company to ensure we didn't have any issues. 5. Provided guidance as needed.
Business response:
I'm really grateful for your feedback, Kristian. It's wonderful to hear that you felt well-informed and supported throughout the process. I am dedicated to ensuring everything goes smoothly, so your kind words about communication and guidance mean a lot to me. If there's anything else you need in the future, please don't hesitate to reach out. Thank you for choosing The Mortgage Firm!
Verified by The Mortgage Firm, Inc.
A pleasant and easy experience for a new homeowner. Explained everything clearly for us to understand. She was always available when we needed a question answered at any time even after office hours ,which is rare i will one hundred percent recommend her to any of my friends and family .
Business response:
I'm pleased to hear that your experience was pleasant and that the process felt straightforward for you as a new homeowner, Adrian. Ensuring you understand every step is important to me, and I'm glad I was able to be available whenever you needed assistance. Thank you for your recommendation; it means a lot. If you think of any more questions or need further support in the future, don't hesitate to reach out. Welcome home!
Verified by The Mortgage Firm, Inc.
I had an amazing experience working with The Mortgage Firm throughout the process of buying my home. From day one, their team was professional, patient, and incredibly knowledgeable. They explained every step clearly, offered me the best loan options, and were always available to answer my questions, no matter the time of day. The entire process was smooth, fast, and stress-free, thanks to their excellent communication and attention to detail. You can truly tell they care about their clients and go above and beyond to make ... read more
Business response:
Elvis and Ana, Congratulations on your new home! My team and I appreciate your recommendation as we strive to exceed the expectations with every client. Glad to hear we could answer all your questions in a timely and professional manner. Our goal is to be with you every step of the way! Enjoy your new home!
Verified by The Mortgage Firm, Inc.
Casey Ledo was wonderful from beginning to end and made the entire process very stress-free! I highly recommend her!!!
Verified by The Mortgage Firm, Inc.
Lori and her team are top notch. I have personally used them and have referred them many, many times! They are my go to for any mortgage need!
Verified by The Mortgage Firm, Inc.
Tony and Terri were both prompt, courteous, and professional. They responded quickly, answered our questions and explained each step thoroughly. We couldn't ask for a better team to serve our needs. We appreciate their patience and dedication.
Business response:
Scott and Mitsy — thank you so much for your kind words! It was an absolute pleasure helping you purchase your very first home. Tony and Terri loved working with you both and are so glad the process felt smooth and well-guided from start to finish. We wish you many happy memories in your new home — and we’re always here if you need anything in the future! — The Gulfside Mortgage Services Team - Thank you for using the Moore Team
Verified by The Mortgage Firm, Inc.
Passed needed information to us to keep things moving forward and was crystal clear on what to do
Business response:
Thanks Keith! So happy for your family! Always here if you need anything!
The Mortgage Firm, Inc. has a 4.9 star rating with 49,827 reviews.
The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.