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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.949,827 reviews
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Kristina R W.'s profile image
Kristina R W. 

Verified by The Mortgage Firm, Inc.

4 months ago

Jamie Is highly skilled, and answered our questions and she , along with her team, completed our refinancing quickly and efficiently! 

Grady Lucas G.'s profile image
Grady Lucas G. 

Verified by The Mortgage Firm, Inc.

4 months ago

Communication about everything was great 

Anthony Lawrence G.'s profile image
Anthony Lawrence G. 

Verified by The Mortgage Firm, Inc.

4 months ago

Sam and his team were awesome. 

Business response:

I'm glad to hear you had an awesome experience, Anthony. It was my pleasure to assist you, and I appreciate your feedback. If you have any future questions or need further assistance, feel free to reach out anytime. 

Heidi M.'s profile image
Heidi M. 

Verified by The Mortgage Firm, Inc.

4 months ago

Caroline is the best 

Business response:

Your support means a lot to me, Heidi. I'm really glad to know you're satisfied with the service. If there's anything else you need or any questions you have, please feel free to contact me anytime. 

Troy D A.'s profile image
Troy D A. 

Verified by The Mortgage Firm, Inc.

4 months ago

Cameron made this experience very easy. I definitely recommend his expert knowledge and services 

Justin A H.'s profile image
Justin A H. 

Verified by The Mortgage Firm, Inc.

4 months ago

Awesome communication all around. Quick responses. Very pleasant. No issues. Would love to work with them again. 

Nancy J W.'s profile image
Nancy J W. 

Verified by The Mortgage Firm, Inc.

4 months ago

Working with Derick from The Mortgage Firm made my home-buying experience so much smoother than I ever expected. From the very beginning, he guided me through every step with patience and care, making sure I understood all my options and felt comfortable with each decision. His communication was always clear and timely — I never felt left in the dark. Derick’s knowledge and professionalism gave me total confidence throughout the process, and his genuine kindness made the experience feel personal, not transactional. I’m so g... read more

Business response:

Thank you so much for the amazing review, Nancy! You were so wonderful to work with. I hope you absolutely love your new home! 

Stephanie N D.'s profile image
Stephanie N D. 

Verified by The Mortgage Firm, Inc.

4 months ago

I recently had the pleasure of working with Clarissa with the Mortgage Firm and I cannot recommend her highly enough! From the moment I reached out for information, her team was friendly, professional, and incredibly knowledgeable. She took the time to explain all my options in detail, answering my countless questions with patience and expertise. Her transparency and commitment to finding the best solution for my financial situation truly set her apart. 

Business response:

It's wonderful to hear about your positive experience working with me and my team at The Mortgage Firm. I’m glad I could provide you with the detailed information you needed and address all your questions with patience and expertise. Transparency and commitment are key values in my work, so it’s rewarding to know they made a difference for you. Should you need further assistance or have more questions in the future, don't hesitate to reach out. 

Deanna Mary D.'s profile image
Deanna Mary D. 

Verified by The Mortgage Firm, Inc.

4 months ago

Kevin could not have been any better! He was always updating us and presenting us with different options how to proceed which was so helpful. We were so blessed to have found this mortgage company. I don't think I've ever written a good review for a mortgage company. 

Business response:

Thank you so much, Deanna! Your words mean a lot. I’m really glad I could help guide you through the process and keep things clear along the way. It makes my day to hear this was such a positive experience for you—especially since it’s your first time writing a good review for a mortgage company! I’m grateful for your trust and wish you all the best in your new home. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 49,827 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.