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The Overlook at Stone Spring
- Apartments
- Harrisonburg, VA
About this business
Location details
607 John Tyler Cir, Harrisonburg, VA, 22801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst place ever So this place looks great on the outside, but it’s awful. The maintenance man “fixes” stuff so that it lasts another week...then it’s broken again. The property manager, Rachel lives here so she always has something to complain about. She makes up rules...then decides to charge you for breaking them. The foundation in the apartments is falling apart, the A/C breaks all the time, and the floors are a joke.
Business response:
We are disappointed to hear that you feel you have not received the excellent service you deserve. Our team strives to create a comfortable community for our valued residents. I would love to meet with you in the office to discuss these issues. Please come by at your earliest convenience so that we may address your concerns as promptly and thoroughly as possible. We do appreciate your feedback.
stay away! Firstly, the location of these apartments is not very well thought out since its right next to the highway, which is very noisy 24/7. Second, the trash dumping area is right in the middle of the complex which creates awful funky odors in the area , produces bugs, and is not very pleasing to the eyes either. Third is the management, has a super lousy attitude of dealing with any of the concerns of its residents: 1) the grass blower/lawn mowers come at any day/time they want without having a set schedule so if you h... read more
Poor Management, Low quality The management does not have their act together. They failed to give me a copy of my lease, then told me not to worry about it when I asked for a copy. They don't respond to emails promptly and sometimes won't respond at all. Often, I had to send several inquiries just to hear back. It was hard to handle anything in person because they would close early sometimes or have someone at the front desk that was unable to take care of my issues. After moving out, I have continued to receive notices that... read more
Overlook at Stone Spring I've lived here since 2013 and at first I was really happy with management and my apartment. As time went on the management changed and they don't seem to have their act together. There have been a decent amount of hiccups with how they handle their residents. The apartment itself is nice to the naked eye but when you get in closer you notice a lot of mistakes everywhere. A lot of the newer buildings were thrown up very quickly and there's tons of faults in the rooms, kitchen, and drywall (such as cr... read more
Don't judge an apartment by its cover! This apartment looks really nice from the outside and most of it is nice but what they don't tell you is that unlike everywhere else in Harrisonburg the utility caps are for the entire apartment not per lease so expect high charges in the winter months. Maintenance is great. The apartment lacks a disposal which seems absurd for the amount of money you pay to live there. And if you check out the model apartment keep in mind the furniture they give you looks nothing like it! I actually ha... read more
Frequently asked questions about The Overlook at Stone Spring
How is The Overlook at Stone Spring rated?
The Overlook at Stone Spring has a 2.9 star rating with 88 reviews.
When is The Overlook at Stone Spring open?
The Overlook at Stone Spring is closed now. It will open at 9:00 a.m.